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Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

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  • Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

    v11 will not open my v9 dbs..get error what can I do??

  • #2
    Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

    get error
    is not the most descriptive explanation I have seen.

    Care to elaborate?

    The cannot open or save muf file has to do with your Windows directory permissions for the directory in which the database resides.
    There can be only one.

    Comment


    • #3
      Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

      Could not open or create multi-user-information file C:\program files(x86)\a5v9\Pchks\Mchks.muf

      Comment


      • #4
        Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

        Windows 7?

        I don't believe win7 likes data stored (your application directory) in the program files folder. I would suggest you create a databases directory under the c: drive and move your database(s) to it out of program files.

        If not win7, are you running as administrator? View the Pchks directory in explorer, right click on the folder icon and check the security tab. Make sure you have full control.
        Last edited by Al Buchholz; 11-15-2012, 05:42 PM.
        There can be only one.

        Comment


        • #5
          Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

          Originally posted by pchelper1 View Post
          v11 will not open my v9 dbs..get error what can I do??
          I would suggest rename mchks.muf to mchks.old and check for other .muf files.
          If you find them, rename them as well (to be sure so you can get them back if it does not work as wanted).

          Then, if no *.muf files are found anymore in that directory, try again.
          If the database starts up and checks OK, run a database compact.
          If that works out OK, remove the .OLD files and be happy with it.

          No guarantees, worked in older Alpha versions.

          Comment


          • #6
            Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

            Could not open or create multi-user-information file C:\program files(x86)\a5v9\Pchks\Mchks.muf
            This error appears when the the database is being opened using a Runtime app which has a different build to the development app.
            It shouldn't be a problem opening the Db with the Dev version.
            You will find (as I have been reminded only recently) that when you install Alpha and R/time, the desktop Icon defaults to the last installation in Win 7, so check that you are using the right application.

            The other issue is permissions in Win7. Suggest you do what Stan said and move the data.
            See our Hybrid Option here;
            https://hybridapps.example-software.com/


            There are 3 things you can do in any situation;
            Live with it, Change it or Walk away from it.

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            • #7
              Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

              Originally posted by Stan Mathews View Post
              Windows 7?

              I don't believe win7 likes data stored (your application directory) in the program files folder. I would suggest you create a databases directory under the c: drive and move your database(s) to it out of program files.

              If not win7, are you running as administrator? View the Pchks directory in explorer, right click on the folder icon and check the security tab. Make sure you have full control.
              James

              Stan has nailed the problem on the head... ( as usual...)

              Move the database directory from program files... to another place..
              Al Buchholz
              Bookwood Systems, LTD
              Weekly QReportBuilder Webinars Thursday 1 pm CST

              Occam's Razor - KISS
              Normalize till it hurts - De-normalize till it works.
              Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
              When we triage a problem it is much easier to read sample systems than to read a mind.
              "Make it as simple as possible, but not simpler."
              Albert Einstein

              http://www.iadn.com/images/media/iadn_member.png

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              • #8
                Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

                This helpful tactic seems to have worked ..thanks to all.. Jim

                Comment


                • #9
                  Re: Alpha v9 to v11.. V11 will not open v9 dbs..error.multi-something *.muf

                  Originally posted by M.Richard View Post
                  I would suggest rename mchks.muf to mchks.old and check for other .muf files.
                  If you find them, rename them as well (to be sure so you can get them back if it does not work as wanted).

                  Then, if no *.muf files are found anymore in that directory, try again.
                  If the database starts up and checks OK, run a database compact.
                  If that works out OK, remove the .OLD files and be happy with it.
                  I wouldn't bother wasting time renaming the .muf files. Just delete them (although that should seldom be necessary.) Alpha will rebuild them as needed. These files just keep track of how many users are using a specific app. (I have no idea how they do that since the size is always 0.)

                  Comment

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