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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

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The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Version 11 activation

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  • Version 11 activation

    I just tried to activate some V11 licenses and get a 500 error.
    I tried to activate the WAS server and received:

    "The activation server encountered an unexpected error processing this request. Please try again later."

    It looks like they have already turned the activation server off for V11!!!!!

    Allen

  • #2
    Re: Version 11 activation

    The V11 activation server has not been turned off. In fact, it was just moved to a more reliable server to provide better service. Are you still getting this error when trying to activate?

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation

    Comment


    • #3
      Re: Version 11 activation

      yes. it still says
      500 - internal server error.
      there is a problem with the resource you are looking for, and it cannot be displayed.
      thanks for reading

      gandhi

      version 11 3381 - 4096
      mysql backend
      http://www.alphawebprogramming.blogspot.com
      ggandhi344@gmail.com
      Skype:ggandhi344@gmail.com
      1 914 924 5171

      Comment


      • #4
        Re: Version 11 activation

        I still have the same error for V11 & WAS

        Allen

        Comment


        • #5
          Re: Version 11 activation

          We found and fixed a configuration error. Please let us know if you continue to have a problem.

          Lenny Forziati
          Vice President, Internet Products and Technical Services
          Alpha Software Corporation

          Comment


          • #6
            Re: Version 11 activation

            The WAS activated but still get the 500 error trying to activate V11 license two different machines same network.

            Allen

            Comment


            • #7
              Re: Version 11 activation

              We found and fixed another error. I have tested by activating a new install of V11 and it succeeded after the fix was made.

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment


              • #8
                Re: Version 11 activation

                Thank you that worked. I'm back to work.

                Allen

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