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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
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  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
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  • Quotes from private conversations without permission, including pricing and other sales related discussions.
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  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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No "SHOW" in help

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    #1

    No "SHOW" in help

    When you go to HELP in V9 the SHOW in the upper left corner is missing. The SHOW will display after you select a topic. I like going straight to show and using the Index or Search from the top page in help. Was V9 help designed this way (not showing the SHOW on the main screen) or is it missing by mistake?
    Tags: None
    #2
    Re: No "SHOW" in help

    Philip, I noticed the same thing and have found it annoying since I, too, prefer to use the Index.

    Comment

      #3
      Re: No "SHOW" in help

      This is mine, What am I missing? This is exactly like it opened on vista Ultimate. I don't have it loaded on a xp machine here. will try it later at work.
      Dave Mason
      [email protected]
      Skype is dave.mason46

      Comment

        #4
        Re: No "SHOW" in help

        Dave, here is a snapshot of my help when it loads. You will notice there is no SHOW in the upper left corner. BTW, this is on Windows XP PRO.

        Comment

          #5
          Re: No "SHOW" in help

          Phil,

          I am using the local help instead of the web help.

          I see the difference.
          Dave Mason
          [email protected]
          Skype is dave.mason46

          Comment

            #6
            Re: No "SHOW" in help

            I just tried in local and I get the same screen display as you did. Go to web and the SHOW is gone...I guess we have to wait on Alpha for an answer.....

            Comment

              #7
              Re: No "SHOW" in help

              Phil, the correct URL for the online help is http://support.alphasoftware.com/alp...lpv9/index.htm, which is not what is shown in your screen capture. How did you arrive at your URL?

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment

                #8
                Re: No "SHOW" in help

                I downloaded the new chm help file - went from about 38MB in V8 to about 48MB in V9. If you go to the folder containing the help file, and create a shortcut on your dektop, you can also drag it to the taskbar. And it will open remembering its size and position. I prefer having it local, as it is much faster than online.
                Cole Custom Programming - Terrell, Texas
                972 524 8714
                [email protected]

                ____________________
                "A young man who is not liberal has no heart, but an old man who is not conservative has no mind." GB Shaw

                Comment

                  #9
                  Re: No "SHOW" in help

                  Phil,

                  I guess I am old fashioned, but I just click help from the alpha5 window as I am working and it opens right up lik I showed above.
                  Dave Mason
                  [email protected]
                  Skype is dave.mason46

                  Comment

                    #10
                    Re: No "SHOW" in help

                    Originally posted by Lenny Forziati View Post
                    Phil, the correct URL for the online help is http://support.alphasoftware.com/alp...lpv9/index.htm, which is not what is shown in your screen capture. How did you arrive at your URL?
                    Lenny,

                    In a5v9, if you choose web help as the help source and open help you arrive at where Phil did.
                    Bill Griffin
                    Parkell, Inc

                    Comment

                      #11
                      Re: No "SHOW" in help

                      I just tried that too and Phil is right if you are using the web help.

                      Lenny's
                      http://support.alphasoftware.com/alp...lpv9/index.htm

                      fromhelp in v9
                      http://support.alphasoftware.com/alp...Help_Title.htm
                      Dave Mason
                      [email protected]
                      Skype is dave.mason46

                      Comment

                        #12
                        Re: No "SHOW" in help

                        Thanks Bill and Dave.. that is what I did as well...

                        Comment

                          #13
                          Re: No "SHOW" in help

                          Lenny there is a difference between the 'online' and the 'local' help files. Look at the dates on the 'Learning Xbasic" pages. Local help date is March 18, 2008, (BTW the Local Help file for Version 9, says Version 9 on main screen, but Version 8 on tutorials/learning Xbasic page). The Web help file on the tutorials/learning Xbasic page is marked Verson 8 and has a date of February 22, 2007 ?
                          They are great help for me regardless!
                          Bill Broyles
                          Regards from Washington State,
                          Bill
                          Licensed NERD

                          Comment

                            #14
                            Re: No "SHOW" in help

                            There is an awful lot that needs updating in the help file. Apart from the whats new in v9 pages I can see nothing else that is updated from v8 files. None of the new comands are in the index yet

                            Comment

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