Alpha Software Mobile Development Tools:   Alpha Anywhere    |   Alpha TransForm subscribe to our YouTube Channel  Follow Us on LinkedIn  Follow Us on Twitter  Follow Us on Facebook
Devcon 2020 Goes Virtual! LEARN MORE >

Announcement

Collapse

The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
See more
See less

its slow complaints

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    its slow complaints

    Installed V9 runtime(5 user) on all machines in our office yesterday afternoon as a straight replacement for V8. This morning I am getting complaints of 'it's very slow', 'it keeps locking up/crashing'. Anyone else?
    Tags: None
    #2
    Re: its slow complaints

    Hi Lance, I have not yet implemented the move from V8 to V9. Have you been able to comfirm (or refute) your users complaints and do you have a feel for speed difference, is it in the loading of Alpha or in the execution of the applications.

    Bob Whitaker
    Bob Whitaker

    Comment

      #3
      Re: its slow complaints

      Hi Bob,

      The speed problem is to do with the bubble help on embedded browse windows ( that lovely new feature that tells you what record you are on as you use the scroll bar). Selwyn spotted this straight away, sent a beta patch last night which I have tested as best I can and it now looks as though it is faster than V8.

      Comment

        #4
        Re: its slow complaints

        Originally posted by Lance Gurd View Post
        Hi Bob,

        The speed problem is to do with the bubble help on embedded browse windows ( that lovely new feature that tells you what record you are on as you use the scroll bar).
        I knew it!!!!! (Strangely enough, using the default skin on A5V9 seems to sort this for me?!)

        Not just there though, it's or was in the built-in bubble help of A5 too... I've had similar probs for some time on and off in gmail and google docs which uses I presume the same DHTM elements of Internet Explorer to provide the right-click menus and bubble help features and so forth...

        Comment

          #5
          Re: its slow complaints

          Voila: http://msgboard.alphasoftware.com/al...ble#post449700

          Comment

            #6
            Re: its slow complaints

            Helo All:

            Yes, It is definitely extremely slow. I installed Version 9 to replace Version 7 and had to go back to Version 7. It happens as you suggested, using a Browse in a form, but it only happens when you are working from a network. If you work as a single user, you are fine. I applied all patches to be applied (as resent as today, 4/24), and it is still slow.
            I strongly suggest to Alpha Software that if the problem is the Bouble Help, please remove it until you can find a solution. Right now I have two development licenses and two 20 users runtime licenses on a shelf. Cannot use them until this is resolved.

            Edwin

            Comment

              #7
              Re: its slow complaints

              Submit a bug report (help- submit bug report) If you can duplicate it, they will fix it
              Bill Griffin
              Parkell, Inc

              Comment

                #8
                Re: its slow complaints

                Just installed v9 today and it appears much slower than v8. Went from 4.25 million records down to 500k and still slow using browse mode.

                Comment

                  #9
                  Re: its slow complaints

                  I found that using the default skin made the bubble help work faster... but if you are still having the problem in the RT then obviously something isn't fixed there that was fixed in the developer version...

                  Comment

                    #10
                    Re: its slow complaints

                    Have you installed the latest patch? 1441-3175? It speeds it up

                    Comment

                      #11
                      Re: its slow complaints

                      Originally posted by [email protected] View Post
                      Helo All:

                      Yes, It is definitely extremely slow. I installed Version 9 to replace Version 7 and had to go back to Version 7. It happens as you suggested, using a Browse in a form, but it only happens when you are working from a network. If you work as a single user, you are fine. I applied all patches to be applied (as resent as today, 4/24), and it is still slow.
                      I strongly suggest to Alpha Software that if the problem is the Bouble Help, please remove it until you can find a solution. Right now I have two development licenses and two 20 users runtime licenses on a shelf. Cannot use them until this is resolved.

                      Edwin

                      can you please go to the interactive window, and enter this command:

                      Code:
                      a5.System_Mode_set("index_position_timeout","0.01")
                      then press enter to execute the command.

                      having done that, when using the application over the network, what is the speed like now?

                      the problem has nothing to do with the bubble help. it is because the slider (i.e. thumbnail) in the vertical scroll bar in the browse now shows you accurately where you are in the current index. i.e. if the slider is at the 3/4 position, then you are at the 3/4 position in the current index.

                      the old browse did not show you this information (unless you were in record number order). in the old browse, if you were in some order other than record number, the slider generally stayed positioned in the center of the vertical scroll bar.

                      in order to get accurate information about the current position within the index, the index must be read more frequently.

                      what is the size of the table that you are having a problem with (i.e. how many records and how many MBytes is the .dbf file and the .cdx file)

                      Comment

                        #12
                        Re: its slow complaints

                        Having upgraded to version 9 I have also been having speed problems. Selwyn Rabins, could you provide a more detail list of steps using the interactive window and posting the code solution? One of the main reasons I upgraded to v9 was to have the scroll bar functionality, it is very dissappointing to find out now that this is causing speed issues over a network and I now have to program to eliminate this function.

                        Comment

                          #13
                          Re: its slow complaints

                          The message board is peer supported and may or may not be monitored by Alpha personnel.
                          There can be only one.

                          Comment

                          Previous template Next
                          Working...
                          X