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V9 upgrade now gets cannot create lookup error

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    V9 upgrade now gets cannot create lookup error

    Since converting from V5 to V9 all of my accounts are suddenly getting this cannot create lookup message. The first field they enter is company name which has a lookup field rule� it says go to cust table and bring these fields over�. Now on occasion, they get this message saying cannot create lookup (can�t see list to choose from). I have not had this error in V5 with same setup, but now everyone is getting it that i have upgraded to V9. I have tried for several days to fix myself, but cannot figure out.. Usually if they kick all users out (NOT EASY TO DO) and reindex, it �finds� itself again. And sometimes they just wait and it finds itself� it isn��t all the time, just random, but daily.

    I really need help with this, I don�t know what to do here, but all my clients are pissed about the V9 upgrades because we keep finding things that don�t work now in V9 and this one has them not able to create loads which they do all day long. Please help if you can. I still like the new features in V9, I just need to have all the current ones work too.

    Thanks again.
    Lynda Huddleston

    #2
    Re: V9 upgrade now gets cannot create lookup error

    Lynda, two ideas for you:

    a) check the release notes to see if this has been mentioned in any of bug fixes since you distributed v9. I don't recall that it has been an issue for others, but checking the release notes is the way to determine if updating to a later build might help.

    b) Zip a complete copy of the database and send to Alpha with a bug report that includes instructions on how to trigger the fault. Use the "Send a Bug Report" option on the Help menu.

    If you jumped from vers 5 all the way to vers 9 it may be that you will find it necessary to rebuild certain components using vers 9 itself. There have been a ton of changes and enhancements between these builds.

    Comment


      #3
      Re: V9 upgrade now gets cannot create lookup error

      thanks for your input. are you saying i should re-write the lookups in V9? or would i need to re-create the whole table? I've sent to Alpha as bug also.

      Comment


        #4
        Re: V9 upgrade now gets cannot create lookup error

        Lynda, I can't say for certain. I am recalling situations described in other threads where creating the same sequence in V9 solved issues that were happening when V9 was running forms built with earlier versions. Perhaps others will chime in to confirm or refute the necessity of rebuilding your forms or field rules. You might save yourself a lot of work if you wait for a response from the bug report, too.

        Comment


          #5
          Re: V9 upgrade now gets cannot create lookup error

          Originally posted by programsplus View Post
          thanks for your input. are you saying i should re-write the lookups in V9? or would i need to re-create the whole table? I've sent to Alpha as bug also.
          no, you should not have to rewrite lookups.

          Comment


            #6
            Re: V9 upgrade now gets cannot create lookup error

            Sorry Lynda,

            Missed this thread for some reason and need to re-iterate what Tom said. I have had several little problems with forms built in earlier versions as I have upgraded ( and I have done them all since v4.5) so that is my first port of call as soon as I spot a problem in a new version.

            In version 8, I started changing the forms (ones that were possible) to MDI dialogs, thus getting rid of the problems.

            Now in version 9 I am trying to re-do them in HTML on MDI dialogs which makes for a cleaner look and adds more control (controls on the 'form' can be a percentage of your screen width so they look good on all screens). This is a struggle due to the help file not being fully updated since version 7, and I mostly do it by trial and error and trawling through the 'whats new in version 9'.

            Selwyn did, in a private e-mail, say that he would elaborate on anything I needed help on, so
            I asked about all the ui_context commands available after v8 and I got back
            the ui_context commands are used to create a named context.
            when you open toolbars and menus they are opened in a named context.
            then when a MDI window looses or regains focus, a5 automatically takes care of hiding or showing the menus and toolbars that are part of the context associated with the MDI window.
            this does not give the syntax of each command that the help file should give

            Comment


              #7
              Re: V9 upgrade now gets cannot create lookup error

              thank youl, i am converting forms now to see if it works.. i have re-written all field rules for both tables related and that has not done it, so i'll try that next...

              One question, i am not sure what the MDI dialog forms are... can you explain what you mean, and maybe i'll recreate that way and see how it works. Especially interested in what you mean by "percentage of screen"... if that means i create a form that will enlarge to fit screen - I WOULD LOVE IT! I've never liked that a form created didn't fit to screen, it has always looked "funny" to me.

              Thanks for feedback.

              Comment


                #8
                Re: V9 upgrade now gets cannot create lookup error

                Lynda,

                An MDI is a Multiple Document Interface, and an MDI Dialog creates a child window that can be opened, minimized and maximized etc and if you have an open windows menu item it gets registered in there.

                When you create an MDI dialog window and set it to maximize it will fill your screen, if that dialog contains an HTML form you can set the components on the html form to a percentage width value and as the form resizes so will the component.

                A really nice bit is when you create a browse type object in html, the data in a column automatically wraps to the width of the column (which can be a percentage of the page width) then the row of the browse increases to accommodate the data, see attached

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