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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Newbie Questions

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    Newbie Questions

    Hi
    I'm evaluating A5 with a view to moving our POS application to it. Generally it looks pretty good but there are a couple of things which are critical which I haven't been able to find so far.
    1. We need to be able to bypass the Windows printer engine to send control sequences to the docket printer to trigger the cash drawer.
    2. We have 55 user definable buttons on our sales entry screen. One of our data tables holds the color of the button, the hot key (which is generally a function key or Shift, Alt or Ctrl plus a function key) and the internal procedure that is called when the button is pressed.These are all defined by the user so that different sites can be totally different. I believe the color and the procedure name shouldn't be a problem but I can't find where we can set the hotkey, apart from the standard windows &letter option.
    Can anybody point me in the right direction for these or are they not possible?

    Thanks

    David

    #2
    Re: Newbie Questions

    Sounds like you can use the forms onkey() event

    See the V9 help file

    http://support.alphasoftware.com/alp...s_on_forms.htm

    Tom Baker

    Comment


      #3
      Re: Newbie Questions

      David,

      First off welcome to Alpha.

      Tom's given you the right idea for your hotkeys. As for the first item on your list, try looking here:

      http://msgboard.alphasoftware.com/al...ad.php?t=74146

      I got this from doing a search on this board using the words cash drawer. There are several other hits if this one does not help. Just try doing the search.

      As a newbie, just some helpful points about using this board. You will get a lot more people checking your post if you actually put something descriptive in the Title of your message rather than Newbie Questions. Also, break multiple questions into separate posts. So for instance, you could have used 1)Need to send codes directly to cash drawer and 2) How do I define hotkeys? By doing this simple thing, people who scan the message titles can see your request and respond if they know something about it. As this is an extremely busy message board, many people just skip over titles like yours and other non-specific titles. Also, by doing this, you activate a very powerful "Self Help" feature of this board. Look at the very bottom of the web page you are now viewing. There is a section called "Similar threads". Here you will notice other messages with titles containing words like your title. If you had specified something more specific, you could then look at your own message thread and check this section for help. It's amazing how many times you might find your own answers. But as shown above, the most useful feature of the board is to use the search properly by using key words in your questions and searching before posting.

      Hope this helps you find answers faster in the future.

      Comment

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