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Cannot create lookup error

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  • Cannot create lookup error

    I have a lookup definition in a table for the field "company" as follows

    lookup styles: Table Lookup
    Table: cust.dbf
    Linking field: company
    display order:
    filter: type="Customer.andActiveinact="Active"

    Several fields fill in

    Browse layout to display Customer Bill Address (this is a saved browse layout)
    allow exceptions: Popup on mismatch

    When a user is entering an invoice in the "company" field, they type in a part of the company name, hit enter, the list of customers appear, they choose one and it fills in the company, etc...

    The problem is that sometimes the user types in the name and instead of the list of customers (customer bill address saved layout) they get "cannot create lookup. lookup definition not found" or something like that.. and there is no list... if they kick everyone out and "reindex" it will most of the time "find the list" again, but only temporarily until it happens again... but i've also seen it where if you just wait a few minutes and try again it will find it...

    I've searched the archives and can't find a solution, and may have already posted this, so sorry if this is redundant.

    I just can't figure out what the issue could be? It doesn't seem like it's indexing, although that usually solves it, but i'm at a loss at this point. If it a programming error on my part, i'd love to find it, and if an alpha bug, i'd love feedback on what to do to fix it?

    Anyone have this happen?

  • #2
    Re: Cannot create lookup error

    i found the post where i'd already asked for help on this, and tried what was suggested, which was "rebuild" form and field rules in V9, but this has not helped, and it is getting worse for the client in number of times it happens.

    Comment


    • #3
      Re: Cannot create lookup error

      type="Customer.andActiveinact="Active"
      this needs to be
      type="Customer.and.Activeinact="Active" in fact, I am not sure why the field customer is in there at all.

      Maybe this would be better
      type="Activeinact="Active"



      I don't know what else could be wrong, but a working example may be a good idea. At least a look at those indexes, could help.
      Dave Mason
      [email protected]
      Skype is dave.mason46

      Comment


      • #4
        Re: Cannot create lookup error

        SORRY

        FILTER = TYPE="CUSTOMER".AND.ACTIVEINAC="ACTIVE"

        In the rolodex "cust.dbf" they have Customers, Pickdrops, Carriers, Vendors... the Company field is "who you are billing" so it is filtered to type="Customer" and the activeinact field is to filter out customers that are no longer active..

        Comment


        • #5
          Re: Cannot create lookup error

          Have you tried this without using a browse? Or create anther browse with no filters or anything at all except data. No active index

          .
          Dave Mason
          [email protected]
          Skype is dave.mason46

          Comment

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