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Working on designing Letter then error and letter disappears from control panel?

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  • Working on designing Letter then error and letter disappears from control panel?

    So I have been working on a letter design for almost 2 hours and always saving when I make a change. Suddenly I save a change and get the following error:

    “Internal Error Store Create”

    Nothing else. I try to save again same error. Have to close the letter editor and now the icon in the for the letter in the control panel is gone! I can't retrieve any of my work. This is very frustrating!

    Any help greatly appreciated.

    Chuck

  • #2
    Re: Working on designing Letter then error and letter disappears from control panel?

    I do a ton of letter and report developing and I have never seen that error. But if I did, I would first exit A5, come back in and reopen the database, compact it and see if the layout is there. If not, I would exit again, reboot and try it once more before screaming bloody murder. Also it is also possible (maybe probable) that you were trying to do something unusual in the layout that A5 just wasn't designed to deal with. If so maybe you need to tell us what that might have been.

    Raymond Lyons

    Comment


    • #3
      Re: Working on designing Letter then error and letter disappears from control panel?

      Tried all the exiting, compacting, and rebooting. Nothing.

      At the time it happened I had just added a small bitmap to the layout. Tried to save and bam the error. That was the second bitmap in the whole layout. I had about 5 RTF areas and 3 page breaks in the layout.

      As far as I can tell I was not trying to push any limits or use anything that is not presented as being usable in a letter layout.

      Trying now to determine what Alpha5 file stores the letter. In the project directory the file with the .FPT extension is quite large at just over 1 GB so disproportionately large compared with the other files in the project but as I understand it this is just related to the memo field in the table.

      The .DDM file is ~800 kb and the rest of the Data Dictionary files are all 3kb or less.

      Is there a size limit on that .DDM file?

      Comment


      • #4
        Re: Working on designing Letter then error and letter disappears from control panel?

        Tried to find the letter location using

        ? a5.Letter_Location("individual_ltr")

        in the active window and only returned

        = ""

        So that tells me it no longer exists in the data dictionary at least by the last name I saved it as. It was wiped out.

        I'll give it a try again Friday but will be screaming bloody hell I lose another 2 hours of work.

        Chuck

        Comment


        • #5
          Re: Working on designing Letter then error and letter disappears from control panel?

          Chuck

          Try the duplicate table (or set) option of the right click from the control panel of the table or set. Make a new name

          It is the magic elixir of fixers for structure problems with tables/sets.

          Choose all options - data - rules - etc. If it then works in the duplicated, then delete the old one and rename...
          Al Buchholz
          Bookwood Systems, LTD
          Weekly QReportBuilder Webinars Thursday 1 pm CST

          Occam's Razor - KISS
          Normalize till it hurts - De-normalize till it works.
          Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
          When we triage a problem it is much easier to read sample systems than to read a mind.

          Comment


          • #6
            Re: Working on designing Letter then error and letter disappears from control panel?

            Hey Thanks for that tip. I was very excited but unfortunately it did not recover the letter. It did duplicate some reports I have so it sure looked like it could work. Might have been the result of the fact that I compacted the database a couple times to try and cure the problem before your tip which may have cleaned out the corrupted trash. Darn!

            Thanks again, I know this will be useful in the future. I have had web components disappear mysteriously in A5V8 and this may be the ticket to getting them if that happens again in A5V9.

            Best,

            Chuck

            Comment


            • #7
              Re: Working on designing Letter then error and letter disappears from control panel?

              Originally posted by Hansolo View Post
              I have had web components disappear mysteriously in A5V8 and this may be the ticket to getting them if that happens again in A5V9.
              Web component storage is completely different.
              Al Buchholz
              Bookwood Systems, LTD
              Weekly QReportBuilder Webinars Thursday 1 pm CST

              Occam's Razor - KISS
              Normalize till it hurts - De-normalize till it works.
              Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
              When we triage a problem it is much easier to read sample systems than to read a mind.

              Comment

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