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DB shuts down A5 Runtime

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    DB shuts down A5 Runtime

    I have one user out of 8 users with this problem, no one else is seeing it. It started after I had made numerous (albeit cosmetic or at least I thought they were) changes to the database.

    She can open A5 Runtime just fine, but when she opens the database it acts like its loading and suddenly closes, closing A5 as well. I did uninstall Runtime, hacked the registry, reinstalled, patched and no change. What I did discover that if she opens a previous version of the database it works fine. I reviewed the changes I made, but most were to add more characters to fields, rearrange a layout, replace an embedded browse...nothing serious, and mostly form changes. As I mentioned, the changes were numerous and I would hate to lose them all as I had spent several hours on them. Plus, she's the only one having a problem.

    Any ideas would be greatly appreciated!
    Last edited by kyosadls; July 29, 2009, 07:25 PM.

    #2
    Re: DB shuts down A5 Runtime

    Ok, I've narrowed it down further. I had a startup form display automatically upon opening the database via the database properties. I turned this off and was able to get to the database from her pc, but as soon as I try to open that form, the database and A5 shut down, so there's something about that form that is affecting only her.

    There was an oninit event on the form, so I removed it but it still shuts all down when she opens it. There are no database properties in place so I'm really scratching my head at this one...
    Last edited by kyosadls; July 29, 2009, 08:37 PM.

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      #3
      Re: DB shuts down A5 Runtime

      Just a shot in the dark but you might want to verify her machine has the startup.control file and that it's accessible. Throttling the runtime allows you to put in a message if there's a startup.control file missing so this can give you a hint.

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        #4
        Re: DB shuts down A5 Runtime

        Thanks for hopping on my wagon!

        "you might want to verify her machine has the startup.control file"

        Is this a file that is searchable via windows? I.E., search for *.control?
        Because if so, I don't see it on any of the machines. I read that it is usually found in the A5 program folder, but the only startup file I can find is startup.aex (she does have it as well). I didn't set this up as an application, if that makes a difference. It definitely is related to that particular form as she can open other forms - and if I point her to a previous version of that form she can open it as well. There was an oninit code for that form, and I removed it, but it still throws her out.

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          #5
          Re: DB shuts down A5 Runtime

          Diana, is the troubled machine running the same "build" of the runtime as the other workstations? Is it the same build as the development version that was used to make recent changes?

          Is this happening when she connects directly to the database over the network, or is she opening a shadow copy created locally after network optimization?

          Comment


            #6
            Re: DB shuts down A5 Runtime

            Hi Tom! Yes, she is using the same build as everyone else and the same as the development build. I have just installed Runtime on all the workstations and it worked fine for about a week - until I made some changes to the problematic form. I can't fathom changing field sizes and relocating fields would do this. I have uninstalled and reinstalled several times. If I don't have a startup form designated she can get into the database, but as soon as she tries to open that form it shuts her out of A5.

            She is opening the database over the network, and I updated Novell's client just in case that was the problem. I was finding problems with the shadow database in that the shadow wasn't showing updated information. Don't have time to troubleshoot that just yet so I deleted the shadow db and pointed her back to the network db. One thing I haven't tried is recreating the shadow database and pulling from it to see if the problem is consistent. I know for sure it doesn't happen to her in the version of the form prior to the changes I last made. I just don't understand why its just her and no one else. Selwyn Rabins suggested a possible video driver but I haven't had a chance to trying updating it. Its an old machine (probably 8+), the oldest in the office, so I won't rule out anything.

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              #7
              Re: DB shuts down A5 Runtime

              I just noticed something new. I brought a copy of the db home to work on it and when I went to run it I received an error message when it tried to open the startup form, unfortunately with no details, just that there was an "error opening the startup form". Is there any log that would give me more details?

              Ok, I take that back, I went back to try to open it from the forms tab (since it hadn't kicked me out of A5) and this time it gave me the error (see thumbnail). This must be the culprit...

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                #8
                Re: DB shuts down A5 Runtime

                Originally posted by kyosadls View Post
                I just noticed something new. I brought a copy of the db home to work on it and when I went to run it I received an error message when it tried to open the startup form, unfortunately with no details, just that there was an "error opening the startup form". Is there any log that would give me more details?

                Ok, I take that back, I went back to try to open it from the forms tab (since it hadn't kicked me out of A5) and this time it gave me the error (see thumbnail). This must be the culprit...
                Very strange. In your database are all the tables and sets physically located in the same directory?

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                  #9
                  Re: DB shuts down A5 Runtime

                  Yes, everything is in one directory. Here's another error I am seeing. I sent a copy of the db to Selwyn, hopefully it acts the same way and gives the same errors. But it really makes me wonder now how its running fine for all the others.....

                  I had made a straight copy of the folders so the network path couldn't be an issue and I've been able to bring home copies of it before and open it without a problem.

                  Comment


                    #10
                    Re: DB shuts down A5 Runtime

                    It runs fine for Selwyn. I'm totally stumped. This is happening on my home workstation and my laptop, as well as the one workstation at the office.

                    I'll try a reinstallation, I don't know what else to do.

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