Greek Characters Problem

[george_stathis]

Hello,
I bought Alpha Five v.9.00 2 weeks ago and I really like what I saw so far.

Nevertheless, I am in Greece and I have the following problem with Greek characters:

In the field rules dialog when I try to enter Greek characters in "Default Descriptive name" and "Field Description" fields, they come out like English characters with tones instead of the Greek characters. In the browse window they come out ok, because I have set the font to "Arial Greek"

Is there any way I can change the font (actually the font's script to Greek) in the system fields of Alpha Five so I can see the Greek characters correctly?

I will attach the 2 images that show the problem, in the first are the wrong characters:


In the second, in the first field's title there are the correct Greek characters.


We are a software house and we really like to develop some software and even promote the Alpha Five in the Greek market, but we have to overcome the problems with the Greek characters first.

Thank you very much for your help.

George Stathis
www.access-databases.gr

[gaby_h]

Re: Greek Characters Problem

Hello George:

We are a software house and we really like to develop some software and even promote the Alpha Five in the Greek market, but we have to overcome the problems with the Greek characters first.

My suggestion is to contact the company directly.

[george_stathis]

Re: Greek Characters Problem

Thank you gaby_h,
I have just sent a support request and I hope they will be able to help me.

[george_stathis]

Re: Greek Characters Problem

I have also find an older version of Alpha Five (version 4.5) from a magazine offer and I have tried to set the descriptive name and field description in Greek.

As you can see in the following picture, the 4.5 version works correctly with the Greek characters:



I hope that helps.

[george_stathis]

How to contact Alpha Software about the Greek Characters Problem

Hello,
I informed Alpha Software about the problem with the Greek characters by filling the form in the address:
http://was.alphasoftware.com/support/
and
http://www.alphasoftware.com/about/contact.asp

Is there any other way that I can use to contact Alpha Software support team?

Thank you very much,
George Stathis
www.access-databases.gr

[gaby_h]

Re: Greek Characters Problem

George:
You can try to contact Selwyn Rabins or someone else at Alpha. Go to members list, under the name it says alpha software employee. You can send a private message from there.
HTH

[george_stathis]

Re: Greek Characters Problem

gaby, thank you very much for your help.
I have contact Selwyn Rabins with a private message and waiting for the answer.
In the meantime, if anyone have to propose a solution I will be very glad to hear it.

George Stathis

[george_stathis]

Re: Greek Characters Problem

I have inform Alpha Five employees from the members list about the problem with the Greek characters but so far I have no response.

I downloaded v.8.0 and the Greek characters work just fine, so, I suppose it wouldn't be much truble to correct the problem in v.9.0.

Unfortunetly, from 2 other post:
http://msgboard.alphasoftware.com/al...ad.php?t=78652
and
http://msgboard.alphasoftware.com/al...896#post479896
from another member in the forum, it seems that problems with Greek characters go unanswerd.

Can anyone provide some help or direct me to the appropriate person?

Thanks

George Stathis

[george_stathis]

Re: Greek Characters Problem

"Hello George. Right now Alpha only supports English language sets. Thank you for your patience."


The above is the reply I receive from Alpha Five. From what I can understand, Alpha Five doesn't support Greek no any other foreign language except English.

As we can't use the programm in our language, the only thing we can do is to ask Alpha Five to refund our money and cancel our purchase.

Pitty because I really liked Alpha Five and I would like to use it in our software development company. I have even plan to develop an important in-house project in Alpha Five.

I hope this post will save other foreign language programmers from the trouble to first purchase Alpha Five and then learn that they cannot use Alpha Five with Greek or other foreing language.

Best luck to all and thank you for your help.

George Stathis