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Email draft problem

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  • Email draft problem

    I created an email draft/template to use when sending emails. A5 displays portion of the text. Please see attachment. Open MembersForm.

  • #2
    Re: Email draft problem

    Gaby,

    I opened the form and tried to follow your instructions. While in the control panel, I selected Tools on the menu bar and then Email. I have 2 choices; Send or Read. Obviously, I'm missing something. Is there supposed to be a menu bar on your form? I don't understand where you created the email template.

    kenn
    TYVM :) kenn

    Knowing what you can achieve will not become reality until you imagine and explore.

    Comment


    • #3
      Re: Email draft problem

      Hi Ken:
      Thanks for taking the time to take a look at my sample.
      It's not from the CP. It's from the MembresForm. While on the MembersForm, from the Menu --> Tools --> Email, etc...

      Comment


      • #4
        Re: Email draft problem

        9 downloads and no feedback/comments ??

        Comment


        • #5
          Re: Email draft problem

          After email, I get the email template with my email address in it. There are no Open draft icon or anything else. It is the standard Outlet email template.

          kenn
          TYVM :) kenn

          Knowing what you can achieve will not become reality until you imagine and explore.

          Comment


          • #6
            Re: Email draft problem

            Kenn:
            Once you get the A5 emailer with nothing in the body, from the tool bar, there is an icon next to the Save icon (looks like an open folder), this is the Open Draft icon, click on it then click ok (A5 Library is selected by default), then in choices there is only 1 template "geneannoucement", select it and preview it.
            Last edited by gaby_h; 10-05-2009, 10:56 PM.

            Comment


            • #7
              Re: Email draft problem

              OK, I finally got there. The only text I see is some of the code for the template. I take it that is not what is intended. What is your question?

              kenn
              TYVM :) kenn

              Knowing what you can achieve will not become reality until you imagine and explore.

              Comment


              • #8
                Re: Email draft problem

                Really appreciate the time you are taking to help me.
                Here is the issue: I have a lookup function that looks up the formatted text (made up of 4 paragraphs stored in the announcement table (there is only 1 record, open the announcement form and you'll see it). The lookup expression is in the body of the email. Click on Preview (bottom of the email window) an you'll see that the announcement text is truncated (only the 1st 2 paragraphs appear), the rest is swallowed by the function. A5 does not display the entire text.

                Comment


                • #9
                  Re: Email draft problem

                  Gabe,

                  Have you seen the notice when you load Alpha the first time each day.

                  HTML Editor Broken After Applying Microsoft Update

                  If you are running on XP, a recent Microsoft security update has broken the DHTML ActiveX control which is used in the Alpha Five HTML editor.

                  You should roll back the Microsoft update until Alpha can investigate this further.

                  The problem will manifest itself when you switch to the Source tab in the Editor. You will see extra characters in the source view that should not be present.

                  Here is the link to the Microsoft Update: http://www.microsoft.com/technet/sec.../MS09-046.mspx

                  You must roll back KB956844. To do this, go to Windows Control Panel, Add or Remove Programs. Make sure the "Show Updates" check box is checked. Search for KB956844 and uninstall the update.
                  I think that may be the cause of the problem you are having.
                  Cliff

                  Coffee tastes better if the latrines are dug downstream from an encampment.
                  - US Army Field Regulations, 1861

                  Comment


                  • #10
                    Re: Email draft problem

                    Hi Cliff:
                    I have the microsoft update turned off since I bought the machine (1 year ago). I checked for this KB956844, I don't have it in my installed updates.
                    How does my template shows on your system? Does it show the entire text?

                    Comment


                    • #11
                      Re: Email draft problem

                      Gaby,

                      No, it breaks off after the word "access" in the second paragraph. If I edit the sample (like changing font color and size) it then cuts off in the first paragraph.

                      I do have KB956844 on my system, so thought that may be your problem.

                      My system is an XP w/SP3, using Alpha V9 w/new browse.
                      Cliff

                      Coffee tastes better if the latrines are dug downstream from an encampment.
                      - US Army Field Regulations, 1861

                      Comment


                      • #12
                        Re: Email draft problem

                        FWIW... I have Vista Home Premium 64 bit

                        kenn
                        TYVM :) kenn

                        Knowing what you can achieve will not become reality until you imagine and explore.

                        Comment


                        • #13
                          Re: Email draft problem

                          Thanks guys for confirming. My guess is that the lookup function can look up a limited amount of text. An alpha expert can hopefully shed some light on this and suggest how I can display the entire text in the body of the email. Probably there is a function that can bring over larger amount of text and I am not aware of.

                          Comment


                          • #14
                            Re: Email draft problem

                            I have an email template problem where it brings up the code along with the text. I don't know if it's something I've done or a bug. Since it isn't a priority for me, I have not looked into it and hopefully v10 will be out soon.

                            kenn
                            TYVM :) kenn

                            Knowing what you can achieve will not become reality until you imagine and explore.

                            Comment


                            • #15
                              Re: Email draft problem

                              FWIW...you can copy "sometext" from the HTML editor and paste into email and "sometext" displays complete with all formating. I know that's not helpful for what you want to do, but may help in troubleshooting.
                              Cliff

                              Coffee tastes better if the latrines are dug downstream from an encampment.
                              - US Army Field Regulations, 1861

                              Comment

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