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Bonus TIPS for Successful Posting

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Alpha 5 printer icon

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    Alpha 5 printer icon

    I'm trying to use the suggested fix so I can email pdf reports using Win 7 64bit but I don't see an Alpha 5 printer icon listed under Printers.

    Any help would be appreciated. Thanks.

    The suggested fix is described below:

    Here is a solution I just found on the Amyuni Forum and IT WORKED!!!!! I can now print to PDF files using Alpha5 Version 9 on my Vista 64 Bit machine.

    I modified it slightly to pertain to Alpha from what was on their forum.

    1) Make sure that you are logged in as a user with administrator rights.
    2) Select Control Panel, and click Printers.
    3) Right-click the Alpha Five Printer icon
    4) Select the Ports tab, then click the Add Port... button.
    5) Select Local Port and click the New Port... button.
    6) Enter NUL: for the new port name and click OK. Close the Printer Ports window.
    7) Ensure that the NUL: port is selected in the Ports list.
    8) Select the Advanced tab.
    9) Select the Spool print documents radio button to make the options below it clickable.
    10) Clear (uncheck) the box labeled Enable advanced printing features.
    11) Select the Print directly to printer radio button again.
    12) Click the Apply button, and then click OK.

    Re: Alpha 5 printer icon

    but I don't see an Alpha 5 printer icon listed under Printers.
    Something is amiss as I have at least one Alpha printer listed on every computer I have used with Alpha (5 pcs). Where are you looking for the printer?? And are you certain that you did not simply miss it as it is named a bit different at times on different computers?--such as Auto Alpha Five Printer ....
    It is only when we forget all our learning that we begin to know.
    It's not what you look at that matters, it's what you see.
    Henry David Thoreau


      Re: Alpha 5 printer icon


      On my Win 7 64 bit pc I'm looking at the printers listed inside the control panel.

      It's only showing my installed network laser printer, a fax icon, & Microsoft XPS Document Writer.

      On my Win XP 32 bit pc I see a pdf driver, (as well as other printers), & under properties the Model is listed as Amyuni PDF Converter 157. Is this the Alpha 5 driver?

      Thanks for the reply!



        Re: Alpha 5 printer icon

        It should show Alpha Five Printer as a printer in start\settings\printers.


          Re: Alpha 5 printer icon

          There is some very peculiar behavior in Windows 7 64 bit. If I open up "Devices and Printers", one of the printers listed is the "Amyuni Document Converter". This is what A5 uses to generate PDFs. If I close "Devices and Printers" and then reopen it, the same printer is sometimes listed as the "Alpha 5 Document Printer". Doesn't really matter, if you see either one you should have no trouble creating PDF files.


            Re: Alpha 5 printer icon

            Thanks Nick,

            unfortunately neither printer icons you suggest show up under my Printer list. I even uninstalled A5 & reinstalled it but no luck.
            When I try to email a pdf report A5 says the printer driver is not installed & offers to install it. It fails to install it saying maybe I don't have admin. rights even though I do.



              Re: Alpha 5 printer icon

              The print driver supplied in A5V9 works just fine in Windows 7 64 bit. You just need to provide this very simple fix.

              Go to the Alpha5 Program directory. Find the file named InstallAmuyuniPrinters. Run the program and everything should work. (You may have to run it twice)


                Re: Alpha 5 printer icon

                Thanks Nick,
                that did the trick.
                I swore I did this before, but this time it worked.

                Appreciate the help.



                  Re: Alpha 5 printer icon

                  Well, it does not work for me.
                  Gary S. Traub, Ph.D.