I was having some problems with one of my workstations crashing a lot when Alpha Five was quit or Alpha Five would not close down correctly when logging off. I have three users on this workstation at different times. I tried changing all users to Admin level and I made sure the virus scanner was not covering the directories used by A5v9.
This workstation also had both the Run Engine version and the Full Platinum version installed.
I couldn't get the problem to stop so I decided to delete the program (both versions) and try re-installing. After uninstalling I ran CCleaner and did a defrag. Then I re-installed only the Full version of A5v9 from the user login we use the most.
After install I started the program and checked the "About" menu and everything was good. The license number for the full version was installed and it showed as Activated. I then did the latest Patch install and checked the program operation. Everything works fine.
Next, I log in to each of the other two users and start the program. I am expecting to either be asked to enter a license number or find that the license for the full version is already entered. To my surprise the license number for the unlimited Run Engine version is entered instead. The program works fine for both users running our application. Neither of these users is asked to do anything that the full version would require.
But I am wondering now how this works. Do I need to install the Run Engine version or will this setup be okay? My main user needs the Full version but the other two users, who are part-time and after hours, do not need the full version, only the Runtime.
Will the single install of the full version act as both the Full version for one user and the Runtime for the others? If so, why do I have a Run Engine version at all. Couldn't I just use license numbers? Do I need to install the Run Engine?
(I still don't know if my problem of crashing is fixed. I'll find out more as we use it in the next few days)
Thanks,
Sean
This workstation also had both the Run Engine version and the Full Platinum version installed.
I couldn't get the problem to stop so I decided to delete the program (both versions) and try re-installing. After uninstalling I ran CCleaner and did a defrag. Then I re-installed only the Full version of A5v9 from the user login we use the most.
After install I started the program and checked the "About" menu and everything was good. The license number for the full version was installed and it showed as Activated. I then did the latest Patch install and checked the program operation. Everything works fine.
Next, I log in to each of the other two users and start the program. I am expecting to either be asked to enter a license number or find that the license for the full version is already entered. To my surprise the license number for the unlimited Run Engine version is entered instead. The program works fine for both users running our application. Neither of these users is asked to do anything that the full version would require.
But I am wondering now how this works. Do I need to install the Run Engine version or will this setup be okay? My main user needs the Full version but the other two users, who are part-time and after hours, do not need the full version, only the Runtime.
Will the single install of the full version act as both the Full version for one user and the Runtime for the others? If so, why do I have a Run Engine version at all. Couldn't I just use license numbers? Do I need to install the Run Engine?
(I still don't know if my problem of crashing is fixed. I'll find out more as we use it in the next few days)
Thanks,
Sean
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