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installing runtime application

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  • installing runtime application

    I made a runtime application and it seemed to load fine, but when I started it, it came back with the errors (zlib.dll missing, dzip32.dll missing, spell32.dll missing) so I went to the internet and downloaded them and the messages went away but then it just flash when it starts and then stops. It never asks for the runtime lic. number or starts the program.

  • #2
    Re: installing runtime application

    Hi Kerry,

    On my XP PRO windows system, I don't have zlib.dll. The other 2 .dll are in my Alpha runtime folders.

    How are you starting the runtime application? This could be the key to the problem?

    If it runs from the development copy of Alpha it should run fine in runtime.

    Ed

    Comment


    • #3
      Re: installing runtime application

      Ed thanks for the reply.

      I'm not sure I know what the difference is. I'm using the create installation package in the tools-utilities menu.

      I'm trying to package the runtime program and my application together for installation on another computer. I'm sure I'm doing something wrong but I just can't see what it is.

      Thanks

      Comment


      • #4
        Re: installing runtime application

        Hi Kerry,

        Sorry I did not get back to you sooner.

        Did you get your application going OK?

        Ed

        Comment


        • #5
          Re: installing runtime application

          No, I'm new at this so I was wondering if it had something to do with the lic. Do you have to put it in Alphafive to be recognize by the runtime program. I have never used my unlimited lic.

          Thanks for any help.

          Comment


          • #6
            Re: installing runtime application

            Hi Kerry,

            Read this thread, I explains what you have to do pretty well.

            http://msgboard.alphasoftware.com/al...untime+license

            If you have any more questions just ask.

            Ed
            Last edited by Ed Barley; 10-05-2010, 10:13 PM.

            Comment


            • #7
              Re: installing runtime application

              Ed thank that helped but I am still have problems. The runtime runs but give me the message that alphfive is not risistered for this mechine. I thought it was supposed to run on any mechine I put it on. I do have an unlimited lic.

              Kerry

              Comment


              • #8
                Re: installing runtime application

                Hi Kerry,

                Do this. In Windows go to my computer. On the C: drive go to Program Files. Double click on A5v9runtime folder. Inside the folder you will see the Alpha5 green Icon. Double click on it, and the runtime will open up. If you have not already inserted the license number enter it when asked to do so. After you put in the license number, the runtime on this machine will be OK. From there, you can set up your application manually if that is OK.

                Ed

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                • #9
                  Re: installing runtime application

                  Ed

                  I tried that but it never asks for a license number. It starts ok and go to the alpha five window. When I try to open my application it gives me the message "Alpha Five is not licensed for the operating system. Contact Alpha Software for upgrade information" and quits.

                  Kerry

                  Comment


                  • #10
                    Re: installing runtime application

                    If the PC you have installed on is Windows Vista or Windows 7 try changing the compatability settings. I have had a similar message on those.

                    You can do this by right clicking on the application shortcut or the Start Menu icon. I have used a few compatability settings, but try Windows XP SP3 and if that doesnt work try some of the others listed.

                    Comment


                    • #11
                      Re: installing runtime application

                      got everything working.
                      Thanks for your help.

                      Kerry

                      Comment


                      • #12
                        Re: installing runtime application

                        Hi Kerry,

                        Glad to hear you are up and running.

                        Please share the solution with the board, so that others may benefit.

                        Have a good day.

                        Ed

                        Comment


                        • #13
                          Re: installing runtime application

                          I just needed the runtime update, which I never got, I also find where they keep the lic. key using regidt that that was in another thead. If I wasn't such a novist at this It pobably wouldn't have taken so long.

                          Thanks again.

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