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Problems with using a form in a set

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  • Problems with using a form in a set

    Hi,

    I have designed a form for a set containing 3 tables they are joined by a unique id. The primary table is for reference only by the person using the form who wants to phone customers and add the details of their conversation to the 3rd table in the set which has a memo field and address fields. The second table is for reference also, this appears on the form as a browse table so the person can see who we have dealt with in the past. When I try to enter data in the 3rd table it starts the numbering of the unique field at 1 and won't let me edit it - I thought that the data being combined in a set would mean that the 3rd table record would automatically assume the unique id of the primary table. Is it not possible to enter data in this way?

    We use sets a lot in our booking system and have no problems at all with entering data, I can't figure out how to get around this problem.

    Regards

    Judith

  • #2
    Re: Problems with using a form in a set

    When I try to enter data in the 3rd table it starts the numbering of the unique field at 1 and won't let me edit it
    Is this field set as autoincrement?
    There can be only one.

    Comment


    • #3
      Re: Problems with using a form in a set

      Hi Stan,

      No there are no field rules set at all.

      Comment


      • #4
        Re: Problems with using a form in a set

        Judith, pls attach a zipped copy of your database, with instructions for us to follow to find the misbehaving form.

        Comment


        • #5
          Re: Problems with using a form in a set

          Judith,
          I have to say that your set structure and table composition as you have described it makes no sense to me. I understand the parent table which has the customer for calling, and I understand documenting details of calls in another child table (table3) in a memo field, but I cannot understand why table3 which is used for documenting the details of the calls (I am assuming many because you are documenting many "people you have dealt with") would be the table with the company address. Each documentation of a call details also requires entering the companies address again? And is the details of the call (table3) linked to the person that "you have dealt with" (table2) or to the customer(parent table). That would be two different set structures entirely.

          I agree with Tom, need to see your table and set composition.
          Mike W
          __________________________
          "I rebel in at least small things to express to the world that I have not completely surrendered"

          Comment


          • #6
            Re: Problems with using a form in a set

            Sort of agree with Mike here Judith, and definitely agree with Tom.
            My really old CRM app for Recruitment used a Unique ID for the Customer, 1:M link to the Customer Staff, 1:M link to the Conversations with Staff - by date, and 1:M link to the Contractor Tables. It also has reminders and a contact diary but you may not need that sort of facility.

            So,

            Find Customer to call
            Browse Customer Staff and last conversations
            Call and update notes
            E-mail details of suitable candidates using the Customer Staff Demographics record.
            See our Hybrid Option here;
            https://hybridapps.example-software.com/


            There are 3 things you can do in any situation;
            Live with it, Change it or Walk away from it.

            Comment


            • #7
              Re: Problems with using a form in a set

              Hi,

              I think I have solved the problem by making table 3 (which requires the data entry) the parent table and joining it to the customer table were there is a match on unique_id. The address only needs entering again is if they have moved address.

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