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Corrupt Letter on one workstation only

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    Corrupt Letter on one workstation only

    I have 5 workstations and Alpha5 Version 9 is on all of them. The workstation in question has the programming version. The data files are on the server. I have a Lease Agreement that was created as a Letter. Most of the wording is in character and memo fields in a file, with some calculations in the Letter. I made a few minor grammatical changes to the memo fields today such as adding a comma. I had an error message that came up when printing this Lease Agreement just before this issue but ignored it so I don't know what it said. When I print the letter to the printer or screen, it omits the last word of the last sentence in paragraph 2. Its a 3 page document with many paragraphs. All other workstations print the same letter fine. This workstation prints other letters fine. I have compacted the database. I have rebooted the computer. I have added characters to the end of the sentence which also do not print along with the last word. I have deleted the RTF in the letter and re-created it. No luck. Any suggestions other than re-loading Alpha5 on this workstation?

    #2
    Re: Corrupt Letter on one workstation only

    With the data files on the server about the only way that one station would behave differently would be if the letter definition was corrupted, as you surmise, or if something is different in the print driver and print setup. Whatever you dismissed in the error message may have been asking if you wanted to trim overflow, adjust to different size paper, etc.

    You can copy the letter definition to the problem station by copying the support files for the table or set upon which the letter is based. Also check the letter properties in design mode, printer tab for consistency with the other machines.
    There can be only one.

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