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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
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  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Is Your Network Setup Like Ours?

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    #1

    Is Your Network Setup Like Ours?

    Hello,

    We are trying to locate other Alpha Users that have networks set up like ours. We are having some problems and want to compare notes.

    Fundementally what is happening is that users don't seem to be able to update the indexes on tables during data entry. In an effort to trouble shoot this problem we have followed the sugestions of others and of Dr. Wayne in his "Simplify Your Applications" article. Data entry is now being done by only 2 of 12 users and is being done directly into the "default forms" of individual tables. Still the indexes are not being updated. All users are set up as "super users". Every one is running A5v4.5 build 266.

    If your network is set up like ours please drop me a line:

    N E T W O R K S P E C S

    Server Specs:
    Dell PowerEdge
    Windows 2000 Advanced Server Service Pack 1
    Raid 5 Hard Drive configuration
    File System is NTFS
    Pentium 350 Processor
    512 MB of RAM
    McAfee NetShield Anti-Virus software is currently disabled

    Workstation Specs:
    Dell Dimension
    Windows 2000 Professional Service Pack
    20 GB IDE Hard Drive
    Files system is NTFS
    Pentium 933 processor
    128 MB of RAM
    McAfee NetShield Anti-Virus software is currently running

    All NIC's are 10/100 and the hub is a 24 port 3COM fast ethernet switch.
    The only network protocol running is TCPIP and the server is doing DNS for the workstations.
    All new CAT-5 cable has been run and certified.

    Thanks for your time and energy.

    Rhett
    Tags: None
    #2
    RE: Is Your Network Setup Like Ours?

    Rhett,

    You said:

    Fundementally what is happening is that users don't seem to be able to update the indexes on tables during data entry.


    Could elaborate?

    Indexes defined for your tables should be updated automatically. Your users should not be doing anything in particular to update the indexes.

    Are you certain it's not a display problem? In some situations new or changed data may not appear on your form, because the form is not being refreshed or resynched. This typically happens when you are modifying data in the underlying table 'behind the form' using xbasic scripts.

    Are you saying that manual 'reindexing' fails? If so, this may be because there are other users on your network using the table in question when the reindex is begun. Reindexing requires exclusive access to the table by one workstation.

    Are you certain your users aren't working with different copies of the same application? The recommended scenario goes like this: All database tables and sets are stored in a single folder on your 'server'. None are stored on the workstations. Alpha Five is installed on the workstations, and run locally. Alpha Five is used to open the database on the server by connecting to the database folder over the network. If you network optimize your database, then - after optimization - your workstation should open and use the shadow copies of your database on the local workstation. Occasionally folks install things in more than one place, and since the forms all look the same to the user it's hard to tell which actual tables and indexes are being used at any one time. I can imagine a situation where one user is updating tables locally, and another is working with tables on the server. They 'think' they're updating the same table, but they're not. Changes made by each are 'invisible' to the other. See what I mean? I like to use the window title line to display the path to the current data set. Helps me keep things straight when I run into problems such as you describe.

    -- tom

    Comment

      #3
      RE: Is Your Network Setup Like Ours?

      Hi Tom,

      Thanks for your reply.

      We are way down the road on the troubleshooting and I just wanted to give a "reason" why we are asking if there are other users with the same type of network setup that we have.

      We have systematically eliminated all the issues you speak of plus many, many more.

      What we really need to find at this point is other companies that have the same type of network configuration that we do.

      Thanks again for your interest,

      Rhett

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