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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Mailing Labels

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  • Mailing Labels

    From the beginning, I cannot get the program (Alpha 5 V4.03 build 214) to give me a library of mailing labels. When I design a label and ask for the library so I can pick a pre-defined label, I get nothing. I have re-installed this program many times but, no library. Where is it?

    Jim Belanger
    Jim Belanger

  • #2
    RE: Mailing Labels

    I tripped on this once myself. It is a question of the shared and private paths. One of them, sorry I do not remember which--probably shared, has to point to the folder holding the label file, which is usually the program folder.

    Bill
    Bill Hanigsberg

    Comment


    • #3
      RE: Mailing Labels

      I had the same problem with 4.5 Tom Cone JR. suggested trying the following.

      Check your path to the shared and private directories.

      A5 Control Panel
      View (from top menu)
      Settings (from drop down list)
      Directories Tab

      Set both shared and private to your program (EXE) folder.
      Include full path, like
      C:Program FilesA5v4

      I don't know if this works because before Tom suggested this I had reinstalled the program and that fixed the problem.

      Rick T

      Comment


      • #4
        RE: Mailing Labels

        Jim:
        I had the same problem.
        solved it by copying all of the a_shared files from the Alpha directory to where I had my program
        Charlie Crimmel

        Comment


        • #5
          RE: Mailing Labels

          Thanks Charlie, I will try that.
          Jim Belanger

          Comment


          • #6
            RE: Mailing Labels

            Thanks to all who responded. I changed the Shared Directory to the Program Directory and that solved my problem with mailing labels.
            Jim Belanger

            Comment


            • #7
              RE: Mailing Labels

              Thanks to all who responded. I changed the Shared Directory to the Program Directory and that solved my problem with mailing labels.
              Jim Belanger

              Comment


              • #8
                RE: Mailing Labels

                Thanks to all who responded. I changed the Shared Directory to the Program Directory and that solved my problem with mailing labels.
                Jim Belanger

                Comment


                • #9
                  RE: Mailing Labels

                  Thanks to all who responded. I changed the Shared Directory to the Program Directory and that solved my problem with mailing labels.
                  Jim Belanger

                  Comment

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