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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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4.5 Printing Bug Remains

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    4.5 Printing Bug Remains

    I've installed the new DLL which has the fix for keeping things together on a formatted page. The original problem I noted in a thread elsewhere remains. I still can't print my invoices. Any suggestions would be appreciated. Alpha, are you there?

    -- Ken

    #2
    RE: 4.5 Printing Bug Remains

    Ken, how about posting a working example of the troubled report?

    As you probably notice when you log on to the message board, this forum is essentially peer supported. Alpha's tech support people may or may not monitor messages. You might want to contact them directly, through tech support channels.

    In the meantime, if you posted a working example of the problem perhaps some of us could suggest ways to get you going again.

    -- tom

    Comment


      #3
      RE: 4.5 Printing Bug Remains

      Ken,
      Go to design, report, properties, and change your printer configuration to; use the default printer. I don't know why this has to be done, I just know it fixed my problems with printing. I too have some screwy stuff happening with dll's. What were you referring to when you mentioned obtaining the proper one for your problems? Mine seem to have something to do with the "sh31w32.dll" & "mfc40.dll" in WinME (different dll's referred to in Win98). Hope this helps.

      Comment


        #4
        RE: 4.5 Printing Bug Remains

        Where are the patches for 4.5? I see the 4.03 patches in the Tech support area, but none for 4.5, getting blind in my old age.

        Comment


          #5
          RE: 4.5 Printing Bug Remains

          Ignore this "error" report. The fault lies with us and not with Alpha 4.5. Sorry for any confusion. $.5 prints reports just fine.

          Comment


            #6
            RE: 4.5 Printing Bug Remains

            There isn't a patch available. You must purchase the upgrade kit.
            Go to www.alphasoftware.com for details.


            steve

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