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Print report sizes missing

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    Print report sizes missing

    I have used 4.5 for my collections for years. In the last week the printer refuses to print the A4 report - problem being paper size different.

    Checked the design of the report and the drop down box with paper sizes in it is completely blank. I then get an error message saying that margins and paper sizes don't match and everything sets to zero.

    Has anyone experienced this and what is the work around please.

    #2
    Alpha Five will display the paper sizes supported by the current printer. Check to verify that the report layout is either configured for the Windows "default" printer or for an actual printer your machine can use. If you've defined the layout for a specific printer, but have not installed the drivers for that printer on your machine, this kind of error would occur. --- tom

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      #3
      Genius Tom

      I had tried everything else

      The report properties went to the page set up which was blank and the message stated that the margins exceeded the page size. So prompted by your reply, I reduced the margins to zero, which then enabled me to get to the printer set up. It had somehow screwed - possibly because of a new additional printer. I reset them back to the original printer and hey presto.

      Thanks a lot

      Comment


        #4
        Re: Print report sizes missing

        Did anyone else come up with anything different as I am experiencing the same problem where the report details are blank. I have set the default printer but this hasn't solved my problem.

        Thanks

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          #5
          Re: Print report sizes missing

          Hi

          Thanks for your help it pointed me in the right direction.

          We realised it was our printer driver which was too advanced so we re-installed a more generic driver and this solved our problem.

          Thanks again

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