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Indexes and another user

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    Indexes and another user

    I have been using Alpha 5 vers 4 for some time now with no problems, although my usage is pretty straightforward. Some months ago I changed computer to one with an Athlon +1900 processor and Windows XP installed (I have no memory or disk space limitations). For the first time since then I have wanted to create/modify some existing indexes but am getting the following message from Alpha 5:-
    "A table/set is being used by another user or in another session and could not be opened in exclusive mode".
    I am the sole user and am not connected to the internet when this message arrives so I suspect a WinXP problem (I never encountered this before changing computer with Win ME). The database is a very simple name/address one.
    Can anyone PLEASE help because I need to modify/add indexes prior to printing reports and/or labels urgently???
    Joseph galvin

    #2
    RE: Indexes and another user

    Close Alpha Five normally.
    Reboot your pc.
    Try again.

    -- tom

    Comment


      #3
      RE: Indexes and another user

      Thank you Tom for a quick response. I had tried your suggestion and tried again this morning. Results were the same, ie. I cannot create/modify indexes - I can switch from an existing one to another.
      Joe

      Comment


        #4
        RE: Indexes and another user

        Joseph,

        When you shut down and reboot, 'orphan' processes which may have been running in windows are cleared out. This often solves problems such as you are describing.

        Question. When you open the database do you 'autoload' a startup form? If so, close it, and then do the reindex from the control panel. Does that work?

        Question. When you open the database have you programmed an autoexec script that runs each time? If so, disable it, and try again.

        -- tom

        Comment


          #5
          RE: Indexes and another user

          Here's something else to add: When you turn off the computer, reach around to the back and turn off the power switch. Wait about a minute or so and then turn the power switch back on and then restart the computer. This assures a "cold start".

          Comment


            #6
            RE: Indexes and another user

            Joseph,

            yet another idea - Within XP configure Alpha Five to run in Windows 2000 compatibility mode.

            -- tom

            Comment


              #7
              RE: Indexes and another user

              Tom,
              The answers to your two questions are "no". I used to do similar things when I used A4v6 (to me, a superior and easier to learn product, for more advanced db's without the need for programming). My preference with DOS, altough I am happy with Windows, will indicate my advancing years. After retirement (an acountant by profession) I designed several applications with this combination for smaller businesses.
              Joseph

              Comment


                #8
                RE: Indexes and another user

                Tom, How do I reconfigure A5V4 to run in Win2000 compatibilty mode?
                Joseph.

                Comment


                  #9
                  RE: Indexes and another user

                  Joseph,

                  I don't have XP. Have assumed from what others have said that this would be done by right clicking on the programs's icon and adjusting its properties. Your question is an XP question. Check it's help files, probably under an index on 'compatibility' or some such.

                  -- tom

                  Comment


                    #10
                    RE: Indexes and another user

                    Ohlen,
                    Tried that today - no change. Thanks for your response.
                    I still wonder if the problem source lies with Win XP?
                    Joseph

                    Comment


                      #11
                      RE: Indexes and another user

                      How to select win 2000 compatability:

                      Create a shorcut in XP for the program.

                      Right click the shortcut and choose properties. The third tab is compatability. There you can click the checkbox, then choose which compatability you desire in the drop down list.

                      Be sure to create a new shortcut rather than copy one from another operating system. A common problem is to move shortcuts from an older operating system to XP. It may not give you the desired results. It certainly won't give you the new features.

                      You mentioned that XP said another user had the files open. Be sure that another user on the XP system isn't connected to the Alpha database at the same time. It's very easy to have 2 users logged on at the same time with XP.
                      Al Buchholz
                      Bookwood Systems, LTD
                      Weekly QReportBuilder Webinars Thursday 1 pm CST

                      Occam's Razor - KISS
                      Normalize till it hurts - De-normalize till it works.
                      Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
                      When we triage a problem it is much easier to read sample systems than to read a mind.
                      "Make it as simple as possible, but not simpler."
                      Albert Einstein

                      http://www.iadn.com/images/media/iadn_member.png

                      Comment


                        #12
                        RE: Indexes and another user

                        Al,
                        My existing shortcut was created on my current PC after I had loaded the A5V4 software. Only my data files were transferred from my old PC via a 5.5" floppy. I have found and changed the compatability tab as you sugested but still have my problem. Have also tried Win95 and Win 98 compatabilities again with no change. I restarted the PC after each change
                        My PC is a 'stand-alone' and I am the only user and so am completely baffled why I am being told there is another user of the database!
                        Joseph.

                        Comment


                          #13
                          RE: Indexes and another user

                          Something to try:
                          1) If you have a form autoloading, turn that off so no form automatically loads,just straight to the control panel
                          2) If you ahve an autoexec script, edit the script and put an end as the first script line.
                          3} Exit the app, turn your computer off ( cold boot ) turn it back on and open the app by loading Alpha first and then opening the particular app.
                          Does it happen then???

                          Comment


                            #14
                            RE: Indexes and another user

                            John, sounds like good advice to me. (Also, it sort of sounds familiar!)

                            -- tom

                            Comment


                              #15
                              RE: Indexes and another user

                              Tom,
                              Missed that part of the thread and the response. Must have sounded very familiar to you. Hope the next advice doesn't sound quite as familiar.

                              Next thing I'd try after making sure I have a backup is to rename the cdx file with Windows Explorer after a cold boot. Then go into Alpha and see if you can manually create the index tags from the control panel as they were before. I believe Alpha will try to create the cdx file after you define the first tag.

                              Also, can you create a new table?? If so, can you add index tags to it?? If not, there might to be some kind of permissions things going on.

                              John

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