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"Printer not configured" error

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    "Printer not configured" error

    I've searched the archive on this. Most suggestions have to do with checking to see if there is a default printer selected (there is).

    This is frustrating, because only one computer on a network with 15 machines shows this message. All the other machines print just fine, so I doubt if it's a program problem.

    Also, this computer will print in other programs, so that tends to eliminate the Windows setup.

    Any other ideas??

    #2
    RE:

    Bill,

    Assuming Alpha Five is loaded locally, can it see the desired printer if you select 'print setup' off the alpha five File menu ?

    -- tom

    Comment


      #3
      RE:

      Bill,
      A few thoughts:
      I assume you are running optimized. You might try reoptimizing.
      Is the report tied to a specific printer or does it use the default printer? If it's tied to a specific printer, is the name of the printer the same on the non working machine as the working machines.
      John

      Comment


        #4
        RE:

        Bill:

        Is the printer attached to the computer with the printing problem?

        Are the printer settings saved in the report?

        Are you developing your app on a different computer?

        If the answers to all three questions are 'yes', then the problem can easily be fixed by re-installing the printer on the computer with the problem by selecting 'network' instead of 'local'. (Keep the local installation if you wish).

        It sounds like the other computers are setup with the network path to the printer, as are the reports. The local path to the printer is different, so you get the 'printer not configured' message.

        Craig

        Comment


          #5
          RE:

          Craig, you were right. We re-installed the printer driver, and all was well.

          Thanks to all for your suggestions.

          Comment

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