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The Alpha Software Forum Participation Guidelines

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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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Patch Installation Error for Runtime

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  • Patch Installation Error for Runtime

    I have saved patch 1384_1026 into a public directory on my Novell network. All runtime users have V5 on their local directory C:\A5V5RT When the user attempts to run the patch it proceeds for several seconds and then get the following error:
    " A2cfg.dll could not be opened. Please check that your disk is not full and that you have access to the destination directory. Access is denied."

    The disk is not full, they do have access to the directory since that is where they have been running the program for months. I do note that when I log into their machine as myself ( with full administrator rights) the patch runs sucessfully. Also they did not have this problem running patch 1024.
    Any ideas are appreciated.

  • #2
    RE: Patch Installation Error for Runtime

    I also had this error the other day when I tried to update a PC with the runtime loaded on it.

    What worked for me was uninstalling and re-loading the runtime program.

    Then run the patch again.

    Comment


    • #3
      RE: Patch Installation Error for Runtime

      I keep the runtime program in a network directory that the user does not have access to. So I did the initial setup. My intent was to have the patches done by each user. It sort of defeats the purpose if I have to go to 30 machines and uninstall and reinstall. It may be worth it to do it just this time if I could be certain future patches could be installed by the user.
      Thanks for your idea.

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