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The Alpha Software Forum Participation Guidelines

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Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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My PDF Driver is Gone. Help!!

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  • My PDF Driver is Gone. Help!!

    I need some authoritative advice here. My previous forum post on the same subject has failed to provide an answer.
    I cannot print in PDF format from A4v5 build 1020. Somehow my PDF driver seems to have been blown away. Whenever I try and print a report using the PDF driver, A5 just locks up and I need to reboot Windows XP.
    An answer in the previous forum post suggested I reinstall A5. This I have done successfully. However I now have two problems:
    1. A5 takes forever to load and I eventually get an error "PDF driver failed to load: the specified port is unknown". The HTML, RTF and text drivers appear to load OK.
    2. Whenever I press on the "Print in Adobe PDF format" from print preview, nothing happens.

    I also note that whereas previously before my reinstallation of A5, the Windows Control Panel/Printers folder showed separate entries for the PDF, text, HTML and RTF drivers, now there are none.
    Can someone provide the solution please.

  • #2
    RE: My PDF Driver is Gone. Help!!








    suggest that you refer to this thread and see if this helps you




    suggest that you refer to this thread and see if this helps you:




    click here to see thread

    Comment


    • #3
      RE: My PDF Driver is Gone. Help!!

      Thanks, Selwyn. I went straight to your message in this thread (Msg ID 10126). There were 25 lines of code there that I carefully copied and ran one at a time in the A5 interactive window.
      All 25 lines ran without error and without display of any kind, either in the interactive window or the status bar. So I then went back to a simple report that I previewed and tried to print in PDF format. When I clicked on the print icon (the one that looks the same as the Adobe Acrobat Reader icon) nothing happened at all. I pressed it again, nothing.
      So I closed down A5 and restarted it. It still exhibts exactly the same probem. It takes ages to start up and eventually reports the same error "PDF driver failed to load with error: the specified port is unknown". I have attached a copy of the full message, JPEG format.

      Comment


      • #4
        RE: My PDF Driver is Gone. Help!!

        It looks like there are a number of other people with this same problem. Msg ID 10291 in my other thread has just posted another incident.

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