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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.

Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Alpha five version 5.0

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  • Alpha five version 5.0

    I need help. I last week had to restore my PC from windows restore. Something happened to some of my files disappeared. They have not been deleted, i have check recycle bin hidden files etc. I am using windows XP professional (not upgraded to later versions as most of my programs will not run in later version of windows.
    However, l have in part got it working, my date base is still intact (we use this as an opticians to sent reminder to patients that are due for eye-tests).
    The program is AV5, home edition, version build 1506, system addins build 1058.
    i have checked the activation key is linked to user name but nothing works. i have an 14 digit activation number but is is asking for 16 digits.
    Also it says that it is an unregistered. but i can not register it.
    Can any one please shed some help on this as i can not solve the issue.
    Customer service say this version is no longer supported?
    Thanking you in advance

  • #2
    Re: Alpha five version 5.0

    Your post won't get much exposure in the forum area designated as

    Forum Usage

    Area for questions and comments regarding this message board itself. This is NOT for support of Alpha Software products. POST ANY QUESTIONS ABOUT ALPHA SOFTWARE PRODUCTS IN THE APPROPRIATE AREA ABOVE.
    As far as I am aware Alpha license numbers have always been 16 digits. The activation key is tied to the machine name. You will need to enter a valid license number and then the activation key you have should work.
    There can be only one.


    • #3
      Re: Alpha five version 5.0

      Originally posted by Stan Mathews View Post
      Your post won't get much exposure in the forum area designated as

      As far as I am aware Alpha license numbers have always been 16 digits. The activation key is tied to the machine name. You will need to enter a valid license number and then the activation key you have should work.


      • #4
        Re: Alpha five version 5.0

        hi i am not sure what you are saying have i posted the thread in the wrong place. The program is saying its need to be registered , but i have installed with 14 digits before.
        its saying its a unregistered ??


        • #5
          Re: Alpha five version 5.0

          You posted your thread in the area reserved for questions and comments about the forum itself, not about Alpha.

          The Alpha Five v5 section is here.

          I just double checked and my A5V5 license number is 16 digits but it is for the full version, not the home version. The home version may be different.
          There can be only one.