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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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startup_alpha_five: tbl.description

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    startup_alpha_five: tbl.description

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    Phil,

    I just installed A5V6 on 5 computers -- all running the same Windows XP Pro Operating System -- all running full versions of A5V6 -- all installed on the latest build 1600-2057. Four of the five computers installed just fine.

    One of the five gives me-- error running addin 'startup_alpha_five': tbl.description subelement not found

    Then I don't get the second toolbox line when the application opens.

    All five computers were running Alpha5V5 for the past three years.

    When I open the application under Alpha5V5 (which still resides on all 5 computers) I don't get this problem. I think it may be related to a security or encryption table that someone diddled with on this particular computer.

    Any insight from Alpha would be greatly appreciated. Thanks. Deb Welch

    P. S. I reloaded A5V6 and redownloaded the patch 3 times on the problematic computer. I don't think it was a load problem.

    --------------------------------------------------------------------------------
    Last edited by debwelch : Today at 06:24 PM.

    #2
    GeneS,

    I took your advice and got Alpha5V6 working on the problematic computer. Thanks for the tip! You saved me lots of time troubleshooting other causes. Deb Welch

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