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Printer not activated, error code -30

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  • #16
    Chris, the message board is peer supported. Not the official means to report bugs. Use the Send a Bug Report option on the Alpha Five Help menu.

    Alpha folks visit the forums from time to time, but it's a mistake to assume they actively monitor all threads. They don't.

    -- tom


    • #17
      Re: Printer not activated, error code -30

      I know that this is kind of an old thread, and the problem with getting the message "Printer Not Activated - Error Code -30" has been addressed in many previous forum posts, but I've yet to find a solution.

      I've just installed the lastest version of A5/V7 (4130_3033) on a brand new server running Windows Server 2003 - Standard Edition - SP1, and everything works fine expect the "Save As PDF" command. As soon as you try to save as a PDF, that familiar message pops up saying that the printer is not activated.

      In looking at the properties of the print driver itself, there is a place to enter a user code and activation number, but I think that is only used when the Amyuni PDF writer package has been purchased, and you can actually "Print" to PDF. Since A5 is only using the "print driver" as a means of getting to the "Save As" command, I wouldn't thing that the "activation" would be required. Still, that message pops up whenever we try to save to PDF.

      I did find this message in the Release Notes section of "About Alpha Five:"

      Alpha Five V7 4035-3027 - Apr-28-2006

      PDF Printing - If you saved a report as a PDF file, if the report did extensive pre-calculations, Alpha Five would report an error "Printer not activated, error code -30". This has now been fixed.
      It would seem that the problem had been resolved some time ago, and since the version I just installed is the latest version, I shouldn't be getting this message. Plus, these reports that I'm trying to save to PDF are not complicated, have no complex calculations in them, and the same behavior exists when using the sample AlphaSports application.

      I'm just wondering if anyone has found a solution to this problem?

      (Note: This is not related to a similar post by me regarding the problem of installing the PDF drivers in Windows Server 2003 x64 Operating Systems)
      Sergeant Richard Hartnett
      Hyattsville City Police Department