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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Bizarre Keyboard Behavior with Data Entry

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    Bizarre Keyboard Behavior with Data Entry

    Problem: When entering data into a data form that worked perfectly until the installation of the most recent patch, the upper case symbols above the numbers shift over one key (eg., the "(" appears when I type the "8" key instead of the "9" key; the "-" turns into a "curly-que c" found in the French language). One of our fields requires an uppercase "L" in it, but nothing I do (shift key+L or Caps Lock L) will get an uppercase L to appear. None of this happens every time we use the form and, to date, I cannot decipher a pattern. But it is frequent enough to be bothersome. I have opened other apps to see if this is a system-wide problem, but the keyboard acts properly in them even while it behaves bizarrely in A5V8.
    One additional observation. When this behavior appears, A5 seems to hang upon exiting. If I exit, then attempt to start up again, I am told that I have exceeded my license, etc. If I attempt to turn off the computer, I am told that A5 is not responding and I am presented with the dialogue box to "end now" or "cancel."
    Is there any way to get back to the state prior to the most recent patch? Nothing like this happened before.

    #2
    Re: Bizarre Keyboard Behavior with Data Entry

    Originally posted by fcajka View Post
    Is there any way to get back to the state prior to the most recent patch?
    Either reapply the previous patch or install from the original installation file.

    Patches can be applied as a rollback to a previous build, but features added in newer builds may not work in older builds.

    Best practices #1 - always retain a history of patches and the build number that corresponds - to test for just this type of circumstance.....
    Al Buchholz
    Bookwood Systems, LTD
    Weekly QReportBuilder Webinars Thursday 1 pm CST

    Occam's Razor - KISS
    Normalize till it hurts - De-normalize till it works.
    Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
    When we triage a problem it is much easier to read sample systems than to read a mind.
    "Make it as simple as possible, but not simpler."
    Albert Einstein

    http://www.iadn.com/images/media/iadn_member.png

    Comment


      #3
      Re: Bizarre Keyboard Behavior with Data Entry

      Frank,

      I have the latest build(just checked). Mine has no problems like that. It may be worthwhile to re-download the patch and put it in again.

      do you have any code written in an autoexec script or startup form that could be causing a probem? Is it all forms in a5v8or just one? Does it happen in a browse?

      Dave
      Dave Mason
      [email protected]
      Skype is dave.mason46

      Comment


        #4
        Re: Bizarre Keyboard Behavior with Data Entry

        Thanks Al. Good advice indeed about builds. I guess I have been a little too willing to accept the "good graces" of alpha updates. I do wonder if anyone else has had this problem.
        Dave, I have not been using other forms for data entry lately. Our business is seasonal and the forms reflect that fact. I will try to use browse view just to test it out. Nothing unusual about my startup that I can see.
        Thanks for the quick responses.

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