The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic

Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
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  • Encouraging of others to engage in the above behaviors.

If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.

Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.

Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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What happened to search

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  • What happened to search

    Howdy. I type in a search phrase & get back an error about being TOO short.

    Maybe some one can help.

    A customer is now getting an error message "database is already in use by 1 or more Alpha5 users on a network..."

    Our app uses a "10 user runtime" & there are a MAX of 4 users using our application. I remember reading eons ago about a file that can be deleted so some internal A5 file resets at the File Server so they don't get this error.

    This just started.

    BIG thanks.


  • #2
    Re: What happened to search

    Look for a file with a .muf extension in the application's folder. It is supposed to reflect a user count but when a machine or application is shut down in a disorderly fashion (eg. crashes etc.) the muf (multiple user file) may not update properly.
    Bill Hanigsberg


    • #3
      Re: What happened to search


      Does this mean I can have them DELETE it on their File Server & our app or Alpha5 will make another one? I did not notice a MUF file at the workstations.


      Originally posted by whanigsberg View Post
      Look for a file with a .muf extension in the application's folder. It is supposed to reflect a user count but when a machine or application is shut down in a disorderly fashion (eg. crashes etc.) the muf (multiple user file) may not update properly.


      • #4
        Re: What happened to search

        It will be in the application folder on the server. If you think about it this is where it must be if it is to keep a count of users to that database.

        If it is deleted Alpha will make a new one when somebody opens the database. My recollection is that no users can be accessing the database when you delete because otherwise the file would be in use.

        This is an easy and safe fix to try. If deleting the file doesn't remove the problem something else is going on.
        Bill Hanigsberg


        • #5
          Re: What happened to search

          Thanks again. In the "Application" folder is both a MUF & RMUF file. Can I assume that the RMUF file is the one to delete if we are using the runtime?



          • #6
            Re: What happened to search

            You gave me something to look up. You are in fact correct as I discovered by looking at "Alpha Five File Types" in the documentation.

            Upon reflection it stands to reason that there would be two files as there are two counts to keep track of.
            Bill Hanigsberg