Question is about printing remotely! I have users who remote into us to work. The first sign on is the Novell, Netware 6.5 server and once they sign in there they are in the terminal server which is Windows 2003. Each user has their own printer. When a user signs into Alpha Four works and tries to print they get knocked out of the program. I have some users who were set up years ago and I just changed their computers to Windows 7 and accessed remote services, change the options for it in the remote screen to connect ports when they sign in and they are working fine. I'm not sure why but they are fine. I'm not an IT person but I have some knowledge and am good at researching but I can't figure this one out.
I log into the terminal server myself with my credentials, access Alpha Four V6 and as soon as I hit P for print....Gone...!!! I'm using a HP Laser Jet I, II, III, IV for the driver in Alpha and locally I print fine. If you choose to accept this challenge...I would appreciate any help!!! My OS is Windows XP.
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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.
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When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.
Moderators may move threads if they have been posted in the incorrect forum.
Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.
The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.
Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.
Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.
Bonus TIPS for Successful Posting
Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.
When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.
The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.
When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.
A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.
If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.
When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.
Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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My heart belongs to Alpha Four V6 but need printing help! A big challenge!!!
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