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Bonus TIPS for Successful Posting

Try a Search First
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Help with network printers in A7

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    Help with network printers in A7

    I have a vendor supplied application that was originally used on Windows 98 machines and connected to a NT server.
    We are trying to migrate to a new 2003 server and XP Pro desktops. The application works somewhat...but I can not get the app to see my windows printers. I did a netuse command to map a few printers to an lpt port, but from what I am told I should not have to do that. I have the patch for v7 but that did not help either. Any suggestions?

    #2
    RE: Help with network printers in A7

    Hi Mike,

    Can you upgrade to Alpha Four V8? If you could then, you could
    1) Have better support from us, because our new version is 8.0.
    2) Use the new features like Emailing and Faxing. You can email your reports as PDF attachments.

    This I am suggesting you because I am not sure how far the patch for v7 can be useful to you. I can send you a patch file which can write the list of windows printers to ptrinfo.a4 file which will be in the \spool directory under alpha4v7 directory. Under Alpha4v8 it writes to Wptrinfo.a4 file, then you will have to rename the file to ptrinfo.a4.

    regards
    Pawan.

    Comment


      #3
      RE: Help with network printers in A7

      Like I said it is a vendor supplied app, and we had asked to go to a windows version. I even suggested trying V8 as well. We found a somewhat work around by installing the printers as local printers using the ip address, and changing the port name so it is not duplicated. Then creating the a4x files and copying them into the directory. The problem is for every printer we had to set it up twice, once for portrait and once for landscape. Does v8 fix this? I would like to be able to see the windows printers, select one, and then specify portrait or landscape.

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        #4
        RE: Help with network printers in A7

        I am having the exact same problem! Custom application on win98 system (v6) roleing out to 4 XP Pro systems, 2000 server (Active Directory). V8 DOES NOT solve this problem and the only way I have found to even print from the WS at all is to either map a drive, launch the a4v8.exe (from a batch file using the �A# tag located on the WS and define path=) from the Server, but this causes a problem that the app does not launch, instead it requests the startup database, and thats the first command in the app. then manually select to run the app again.

        I cannot get it to print when I run A4 from the WS and direct it to shared drives. A very frustrating problem! Please Quantify your solution with the IP mapping.

        Also how i solved the problem (temp) is to map a drive and install a4v8 on every XP WS into that drive. Then very complicated group policy objects for domain users etc. I still need a proper installation procedure/solution.

        Thanks...

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