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Alpha Four V7 with XP - Colors

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    #1

    Alpha Four V7 with XP - Colors

    I have upgraded to Alpha Four version 7 on XP. My color pallette is not giving me correct colors. About 10% of the time it is correct but most of the time it gives the wrong color. Thanks for any help.
    Tags: None
    #2
    RE: Alpha Four V7 with XP - Colors

    I just upgraded to V7 under XP and I'm having the same probelm. Colors are way off most of the time, but every so often they are exactly right. Have you found a solution? Or, can anyone else help with this?

    Thanks,

    Gene

    Comment

      #3
      RE: Alpha Four V7 with XP - Colors

      Gene:

      I was told by Alpha that they do not know know how to solve the problem. I changed the video card to match what they were using on their PC. Still had the problem. Their solution was to go back to Windows 98. If I learn of any solutions I will let you know.

      Bob Poulin

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        #4
        RE: Alpha Four V7 with XP - Colors

        Thank you Bob,

        I'd appreciate hearing from you if you do find a solution. Geeze, didn't AlphaSoftware notice this major glitch in testing? If they did, it shouldn't have been released until fixed. If they didn't, then they certainly didn't do much testing.

        I'd love to give the benefit of the doubt to AlphaSoftware... I've been using their products since A4V2... but I'm very disappointed in this release which promised to be fully compatible with XP (the reason I shelled out another $150 in the first place). How about an official reply from Selwyn & crew?

        Thanks,

        Gene

        Comment

          #5
          RE: Alpha Four V7 with XP - Colors

          Has this issue been resolved yet? I hate to put our copy of V7 on XP if there are issues.

          Comment

            #6
            RE: Alpha Four V7 with XP - Colors

            It has not been resolved. I was hoping someone from Alpha would chime in here and provide some answers.

            I wouldn't hesitate to proceed with the install... V7 works very well otherwise. It's just those darned colors that aren't right -- very annoying. I'm not sure if everyone with XP is affected by this glitch or if it's just some of us.

            Gene

            Comment

              #7
              RE: Alpha Four V7 with XP - Colors

              Hopefully Alpha will say either way. Nice to have that issue resolved. I've seen posts about colors back when v7 was initially released.

              Thanks.

              Comment

                #8
                RE: Alpha Four V7 with XP - Colors

                I agree with Gene. V7 works very well, however the color problem is very, very annoying. We are going to drop back to Windows 98 if it is not resolved soon.

                Comment

                  #9
                  RE: Alpha Four V7 with XP - Colors

                  We have several XP machines at Alpha and have never noticed this problem.

                  Aaron Brown
                  Alpha Software
                  Aaron Brown
                  Alpha Software Development Team

                  Comment

                    #10
                    RE: Alpha Four V7 with XP - Colors

                    Therefore, the problem doesn't exist? ;-) Seriously... since the problem obviously does exist, will you be checking into it?

                    Thanks,

                    Gene

                    Comment

                      #11
                      RE: Alpha Four V7 with XP - Colors

                      I have found that the colors go back to normal when I use V7 in full-screen mode (hit [alt]+[enter]). It also helps with lag between when I hit a key and the action shows up on the display.

                      jd

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                        #12
                        RE: Alpha Four V7 with XP - Colors

                        We use full screen and the problem persists.

                        Comment

                          #13
                          RE: Alpha Four V7 with XP - Colors

                          I agre with you on this. I shelled out the money to upgrade toA4v7 so that it would solve problems on my Win 2000 machines. It still has problems with printing and the colors issue makes it just like V6. Now they want us to pony up again for Version 8 when we realy did not get what we paid for in V7.

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