The Alpha Software Forum Participation Guidelines

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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.

Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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More Print Problems

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  • More Print Problems

    Printdump.exe will not run if it detects the only printers connected are network printers.

    The file ptrinfo.A4 does not recognise them.

    This of course means I cannot print at all from A4V7 to a network printer. Anyone ant ideas?

  • #2
    RE: More Print Problems

    Gee, Lets hope they find the fix for that, I'm on a network too. I'm still using a4v6 because of the "blinking colours" problem. I guess I will have to wait for a fix for this one too.

    Hang in there,



    • #3
      RE: More Print Problems

      I believe that there is a very easy solution to this.

      1. First of all Printdump.exe DOES recognize network printers, and a4V7 DOES print to network printers.

      2. Printdump.exe will not run if there are NO local printers defined. So just define one local printer. It does not matter what the printer is and that you will never use the printer, or that you don't even have a physical printer attached to the computer. Having created the local printer, printdump.exe will run and you will be able to print to your network printers.


      • #4
        RE: More Print Problems


        My experience is that I cannot specify a local printer on the offending desktop unless I copy prtinfo.A4 to the Spool subdirectory. However in configuring the printer through the "PrinterConfiguration/Windows Printer Driver" screen, the only option available was the local (non-existent) printer. The same problem occurs with my own desktop in that although I do have a "real" local printer A4V7 does not "see" the network printers when I try to configure any of them.

        I am on W2000 network - all Intel computers.

        Rob Cawley


        • #5
          RE: More Print Problems


          can you please try this for us.
          go to the dos prompt in the a4v7 folder, and type:

          printdump a4prndata.bin -debug > a4screen.log

          this will run printdump with debugging information.

          Then, please send the files to me at



          • #6
            RE: More Print Problems

            I think we may be miscommunicating.

            When I say "configure a local printer" I do not mean in A4. I mean click the Start button in windows, then select "settings", "printers"


            • #7
              RE: More Print Problems

              Thanks Selwyn

              here are the files



              • #8
                RE: More Print Problems

                For all that it is worth - I am using W98 SE with Lantastic V 8 as my network
                I have a local printer (USB) attached but am printing to all my network printers via Version 7 with no problems.