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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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You guys win, I upgraded again

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  • You guys win, I upgraded again

    O.K. you people, I am taking your word! I just purchased an upgrade from my Alpha5V3 to Alpha5V4.5 I hope it will do as you all claim it can do. I now will have on my system Alpha4V6, Alpha4V7, that has problems printing and Alpha5V3.0 and now Alpha5V4.5. I hope it is worth the investment. Companies can afford to pay for upgrades that don't work but I can't. I hope I can get to make AFV4.5 work for me.

    I do hope Alpha Software would have an e-mail address where we could talk to them without voicing your complaints to the world. I don't like being critical of a product in public, however, if there isn't any other way to get them to see how I feel, well o.k.

  • #2
    RE: You guys win, I upgraded again

    Anthony,

    Welcome and congratulations! Many of us have purchased several versions.

    There really is no need to contact Alpha for tech support and especially pay $2 p/hr. The users on this board are more than capable.

    kenn
    TYVM :) kenn

    Knowing what you can achieve will not become reality until you imagine and explore.

    Comment


    • #3
      RE: You guys win, I upgraded again

      I agree with Ken. If you can't get something answered on this board, it probably can't be done (at least from that particular angle).

      Generally people criticize things they don't understand, and thats a normal human occurance, especially when it comes to the world of computers and software. Believe me, we all have been frustrated at one time because something we thought should work, didn't. Tried something else and that didn't work either. Did a search on the message board and voila! Figured out why it didn't work from a pervious post where someone had a similar problem.

      Anthony, trust me when I say this, there is probably nothing you can think of for Alpha5 to do, that someone, somewhere hasn't thought of before. So 99 chances out of 100, you will get an answer to a post on this board. Check out the forum, there are very few posts that go without replies. As stated above, the great people on this board may not have a *specific* answer to a problem, since everyones circumstances are different, but they will definitely get you in the right direction. All in all, you will not find a better tech support than this board, or a better database software. Hands down.

      Hope that makes you feel a little better abour your recent upgrade. Welcome to A5 Verson 4.5!

      Mick

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