I've been reading on the message board about people who have taken a "patch and pray" strategy with their production servers. This isn't exactly a best practice.
Alpha tries to eliminate bugs from every build prior to release, but it cannot test against your application. That is your responsibility.
If you maintain a development box, a staging server, and a production server, you should never be surprised by a patch that breaks your application, or a coding change of your own that breaks your application.
How do you do this? Install two instances of the Alpha Server on your server, on different ports or IP addresses, with different web roots, and with different instance captions. One is your production server, and one is your staging server.
Use your staging server to allow customers to test all your own code changes and all server patches from Alpha, after you have screened them yourself on your development machine. Once each change has been completely tested and accepted, you can apply it to your production server, and be able to sleep nights knowing that you have mitigated the risks.
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
Moderators may also rename posts and threads if they are too generic or do not property reflect the content.
Moderators may move threads if they have been posted in the incorrect forum.
Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.
The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.
Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.
Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.
Bonus TIPS for Successful Posting
Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.
When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.
The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.
When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.
A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.
If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.
When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.
Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
- Be professional in your conduct
- Be kind to others
- Be constructive when giving feedback
- Be open to new ideas and suggestions
- Stay on topic
Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
- Spam.
- Vulgar language.
- Quotes from private conversations without permission, including pricing and other sales related discussions.
- Personal attacks, insults, or subtle put-downs.
- Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
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- Sexually explicit or violent material, links, or language.
- Pirated, hacked, or copyright-infringing material.
- Encouraging of others to engage in the above behaviors.
If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
- Remove the Post or Thread - the content is removed from the forum.
- Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
- Temporarily Ban the User - user is banned from forum for a period of time.
- Permanently Ban the User - user is permanently banned from the forum.
Moderators may also rename posts and threads if they are too generic or do not property reflect the content.
Moderators may move threads if they have been posted in the incorrect forum.
Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.
The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.
Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.
Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.
Bonus TIPS for Successful Posting
Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.
When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.
The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.
When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.
A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.
If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.
When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.
Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Best Practices for Patch Deployment
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