I admit I have only skimmed through comments made in other posts which criticise Alpha, mainly because I do not wish to waste my time on topics which are going nowhere. Some comments do seem to go very much over the top but perhaps most are made through frustration.
In an effort to summarise the problems I have concluded that there are two issues here, but others may not agree.
Firstly the feedback from Alpha, or lack of it, causes frustration particularly for smaller developers who are concerned with the cost of future versions. I'm sure most recognise that Alpha cannot disclose secret information which might be used to their disadvantage commercially. However the standard of information from Alpha on the general nature and pricing of future versions when developers do expect to have to the point answers to reasonable message board questions does lead to frustration and adverse comments.
This frustration prompts smaller developers, who are perhaps 'not in the know' compared to a few of the larger ones, to look at other options for their desktop and maybe tablet etc apps. This reaction appears to be mainly price related and may mean that they stay with Alpha anyway.
Secondly some of the comments made in other posts are poorly phrased and do not take into account the fantasic service that Alpha has provided to many thousands of users worldwide over many years. That causes Alpha to refrain from comment and, as in a recent case, pull the offending post to close it down. Personally I don't blame them for that.
Just thought it useful to make these points. I'm happy to stand corrected.
In an effort to summarise the problems I have concluded that there are two issues here, but others may not agree.
Firstly the feedback from Alpha, or lack of it, causes frustration particularly for smaller developers who are concerned with the cost of future versions. I'm sure most recognise that Alpha cannot disclose secret information which might be used to their disadvantage commercially. However the standard of information from Alpha on the general nature and pricing of future versions when developers do expect to have to the point answers to reasonable message board questions does lead to frustration and adverse comments.
This frustration prompts smaller developers, who are perhaps 'not in the know' compared to a few of the larger ones, to look at other options for their desktop and maybe tablet etc apps. This reaction appears to be mainly price related and may mean that they stay with Alpha anyway.
Secondly some of the comments made in other posts are poorly phrased and do not take into account the fantasic service that Alpha has provided to many thousands of users worldwide over many years. That causes Alpha to refrain from comment and, as in a recent case, pull the offending post to close it down. Personally I don't blame them for that.
Just thought it useful to make these points. I'm happy to stand corrected.
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