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Microsfoft Office 365 ( Click-to-Run ) Access ODBC Problem

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  • Microsfoft Office 365 ( Click-to-Run ) Access ODBC Problem

    I am very new to Alpha but have experienced a problem which I suspect many newbies who are also using MS Office 365 will be struggling with as it occurs during the tutorial Build Your First Mobile App.

    My current system set up is:
    • Dell laptop E6430
    • 8GB RAM
    • Windows 10
    • MS Office 365 Home ( 2016 ) which includes Access


    In Lesson 2: Build a Database Connection String / Build an Access Connection String / Step 7 you should see this:

    connectionstring6.png

    But I got this errror message:

    ODBCError.png

    This message has nothing to do with Alpha but is an issue with Click-to-Run versions of Office such as Office 365 as described in this MS document from June 2016 https://support.microsoft.com/en-us/kb/2874601.

    However, the problem resolution is incomplete and I had to do the following to get a working system:
    1. Uninstall Office 365: You can't install MSI versions of Office when a Click-to-Run version is installed.
    2. Install Access Runtime 2013: You can't install the 2016 version of Access Runtime because you have can't have both MSI and Click-to-Run versions of a given release installed at the same time.
    3. Reinstall Office 365 ( 2016 )
    4. Verify installation of Office 365: Control Panel/Administrative Tools/ODBC Data Sources (32-bit). In User DSN select MS Access Database and click Configure. If the configuration dialogbox appears the problem should be resolved.

    I hope that this is of help to other newbies.

    Tim

  • #2
    Re: Microsfoft Office 365 ( Click-to-Run ) Access ODBC Problem

    Originally posted by twillans View Post
    I am very new to Alpha but have experienced a problem which I suspect many newbies who are also using MS Office 365 will be struggling with as it occurs during the tutorial Build Your First Mobile App.

    My current system set up is:
    • Dell laptop E6430
    • 8GB RAM
    • Windows 10
    • MS Office 365 Home ( 2016 ) which includes Access


    In Lesson 2: Build a Database Connection String / Build an Access Connection String / Step 7 you should see this:

    [ATTACH=CONFIG]42336[/ATTACH]

    But I got this errror message:

    [ATTACH=CONFIG]42337[/ATTACH]

    This message has nothing to do with Alpha but is an issue with Click-to-Run versions of Office such as Office 365 as described in this MS document from June 2016 https://support.microsoft.com/en-us/kb/2874601.

    However, the problem resolution is incomplete and I had to do the following to get a working system:
    1. Uninstall Office 365: You can't install MSI versions of Office when a Click-to-Run version is installed.
    2. Install Access Runtime 2013: You can't install the 2016 version of Access Runtime because you have can't have both MSI and Click-to-Run versions of a given release installed at the same time.
    3. Reinstall Office 365 ( 2016 )
    4. Verify installation of Office 365: Control Panel/Administrative Tools/ODBC Data Sources (32-bit). In User DSN select MS Access Database and click Configure. If the configuration dialogbox appears the problem should be resolved.

    I hope that this is of help to other newbies.

    Tim
    Hi Tim,

    Thank you for contributing this information. We will add this info to our Troubleshooting system and link it into our tutorials - where appropriate.

    Do you have any additional information to add about this issue? Is the error message shown in the second image the only indication of this problem?

    Thanks
    Sarah Mitchell
    Documentation | Alpha Software Corporation
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    Comment


    • #3
      Re: Microsfoft Office 365 ( Click-to-Run ) Access ODBC Problem

      Sarah,

      Following the error message "The operating system is not presently configured to run this application" I have seen Alpha script error messages. These messages depend on the task being performed. Unfortunately I didn't make screen grabs of them.

      My recommendation would be to include an optional test of the MS Office environment as part of the Alpha installation process which could be based on my Step 4.

      Regards

      Tim

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