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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

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The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Where are the help files for the forums?

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  • Where are the help files for the forums?

    I need to remove attachments from my file. I was able to locate the attachments but could not figure out how to delete them. I cannot find help anyway in reference to the forum itself.

    Thanks
    Cheryl
    Cheryl
    #1 Designs By Pagecrazy
    http://pagecrazy.com/

  • #2
    Originally posted by Cheryl Lemire
    I need to remove attachments from my file. I was able to locate the attachments but could not figure out how to delete them. I cannot find help anyway in reference to the forum itself.

    Thanks
    Cheryl
    Try clicking on the User CP link at the top of the forums. Then scroll down the left side & find Attachments. You may be able to delete them there. I haven't submitted any attachments yet so can't say for sure, but it's worth a try.

    Comment


    • #3
      Thanks Clyde. That is where I found the attchments, but could not find any way to delete them :(
      Cheryl
      #1 Designs By Pagecrazy
      http://pagecrazy.com/

      Comment


      • #4
        I'm looking for a way to delete the attachments as well -- if you discover how to do it, please post a follow-up. thanks!

        Comment


        • #5
          On the attachments page, you should see a checkbox to the right of each attachment. Clcik the check box next to the attachment you want to delete, then click the "Delete Selected" button at the bottom.

          Originally posted by Cheryl Lemire
          Thanks Clyde. That is where I found the attchments, but could not find any way to delete them :(

          Lenny Forziati
          Vice President, Internet Products and Technical Services
          Alpha Software Corporation

          Comment


          • #6
            Hi Lenny,

            I went to the CP page, then selected 'Attachments' down at the bottom. It lists all my attachments, but there are no checkboxes. Am I missing something? Thanks.

            Comment


            • #7
              Your screen doesn't look like below? If not, what browser are you using? Do you have any popup blockers, firewall software or privacy software?


              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment


              • #8
                Lenny,

                I am using firefox 1.07 and do not see the check boxes or the delete button.

                I was going to try IE but because i use 'remember me' to login I have forgotten my password :o

                I will try it later.
                Tim Kiebert
                Eagle Creek Citrus
                A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine.

                Comment


                • #9
                  The current release of Firefoz is 1.5.0.1, which I know works because that is what I used to create the screen shot I posted.

                  Originally posted by Tim Kiebert
                  Lenny,

                  I am using firefox 1.07 and do not see the check boxes or the delete button.

                  I was going to try IE but because i use 'remember me' to login I have forgotten my password :o

                  I will try it later.

                  Lenny Forziati
                  Vice President, Internet Products and Technical Services
                  Alpha Software Corporation

                  Comment


                  • #10
                    Where ar the help files

                    Lenny,

                    I am using Firefox 1.5.0.1 and I do not have the checkboxes either. However, clicking on an attachment name allows me to delete the attachment.

                    Dave
                    Dave Jampole
                    www.customalpha.com

                    Women and cats will do whatever they want. The sooner men and dogs realize that, the happier they will be.

                    Comment


                    • #11
                      Lenny,

                      I just installed Firefox 1.5.0.1 and no change. No checkboxes and no delete button.

                      I viewed the scource of the page and here is the code that is for the table row where the check box is supposed to be. I am a very inexperienced html driver so I'm not sure if it has anything to do with anything but I thought there should be a bit more than what is there.
                      HTML Code:
                      </tr><tr>
                      	<td class="alt2">
                      		<div>
                      
                      			
                      				<img class="inlineimg" src="images/attach/zip.gif" alt="zip" /> <a href="attachment.php?attachmentid=10476&amp;d=1136528870" target="attachment">sample.zip</a>
                      			
                      		</div>
                      		<div class="smallfont">10.2 KB, 17 Downloads</div>
                      	</td>
                      	<td class="alt1">
                      		<div class="smallfont">
                      			<div><strong>Thread</strong>: <a href="showthread.php?t=58826">Picklist to Query or Filter by?</a></div>
                      
                      			<div><strong>Post</strong>: <a href="showthread.php?p=372843#post372843">&laquo;N/A&raquo;</a></div>
                      		</div>
                      	</td>
                      	<td class="alt2">
                      		
                      			<div class="smallfont">01-06-2006 <span class="time">05:28 PM</span></div>
                      		
                      	</td>
                      
                      	
                      		<td class="alt1" align="center">&nbsp;</td>
                      	
                      </tr><tr>
                      I am assuming the last row of code is where the check box should be.

                      Edit: I do not have the behaviour that Dave has. If I click on an attachment name it opens the attachment.
                      Last edited by Tim Kiebert; 03-14-2006, 07:37 PM.
                      Tim Kiebert
                      Eagle Creek Citrus
                      A complex system that does not work is invariably found to have evolved from a simpler system that worked just fine.

                      Comment


                      • #12
                        Using IE

                        Originally posted by Lenny Forziati
                        Your screen doesn't look like below? If not, what browser are you using? Do you have any popup blockers, firewall software or privacy software?

                        [ATTACH]11006[/ATTACH]
                        I'm using IE 6 - no checkboxes. See attached:
                        Last edited by smrogers; 07-23-2006, 02:11 PM.

                        Comment


                        • #13
                          Help Files

                          Tim,

                          Sorry:o, I misspoke. Clicking on the attachment opens it. My simple brain was somewhere else when I made the delete comment.

                          Dave
                          Dave Jampole
                          www.customalpha.com

                          Women and cats will do whatever they want. The sooner men and dogs realize that, the happier they will be.

                          Comment


                          • #14
                            Hi Lenny,

                            I just now noticed that this thread was moved because I wanted to post an update :(

                            I just added a new attachment to my 'the infamous report sorting problems' thread. Now when I go to the 'user control panel' -> 'attachments', I see the list of attachments.

                            In the lower right corner is a button 'Delete Selected'. I have a list of 6 attachments but only the current one I just uploaded has a box for me to check and delete (this of course is not what I want to delete). None of the other 5 attachments have a box for me to check so that I can delete them.

                            I am getting closer to resolving this issue. Last time I was in the users cp there was not a delete selected button or any check boxes. Any ideas?

                            Thanks
                            Cheryl

                            Edited: I just attached a screen shot showing the one box to select for deletion. Really would like this resolved soon as I am soooooo close to running out of space ... of course, you can always increase the space allowed for us until the issue is resolved :)
                            Last edited by Cheryl Lemire; 04-06-2006, 10:54 AM.
                            Cheryl
                            #1 Designs By Pagecrazy
                            http://pagecrazy.com/

                            Comment


                            • #15
                              What browser are you using Cheryl? I'm using IE 6, and when I click on the attachments section under the User control panel, I see a list of my attachments, but no way of doing anything with them (see screenshot I posted earlier - post #12). Not a critical issue to me, I just wanted to free up space by removing attachments I made that are no longer necessary.

                              Comment

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