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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic

Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.

If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.

Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.

Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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I am not sure whether Alpha Software knows this, but....

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  • I am not sure whether Alpha Software knows this, but....

    The forum's continuity is absolutely far under par. It has been unavailable the largest part of todays European day (from 11:00 to about 17:00) and there has hardly any day gone by in the past week where it was not at least a couple of hours per day unavailable. That is really something you should look in to, since the forum is one of the best tools for any Alpha developer available. It does not have to be this way anno 2013, really.
    Good providers offer 99 percent availability or more. I would strongly suggest doing some research with regards to what causes this and the possible remedies to have this forum up-and-running reliable and full time.

  • #2
    Re: I am not sure whether Alpha Software knows this, but....

    Thank you Marcel. We are aware of the issues and working with a consultant to resolve them. It is not a problem with provider connectivity, rather with application errors, so it is not as straightforward as selecting a new host. We are taking the problems very seriously and hope to solve them quickly.

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation


    • #3
      Re: I am not sure whether Alpha Software knows this, but....

      OK Lenny, thanks for letting us know. If you know that something has attention, that is most of the time enough. I hope this can be solved soon.


      • #4
        Re: I am not sure whether Alpha Software knows this, but....

        Good to know. I was getting "Invalid access to memory location" when trying to reach the forum in Firefox or Chrome. After encountering this error several times over the past week I cleared all of my caches, rebooted, and scanned my machine for viruses, etc. Sometimes this even seemed to work(!), only to reoccur a day or so later. Finally, I tried a different machine and when I got the same result I assumes the problem was on Alpha's end.


        • #5
          Re: I am not sure whether Alpha Software knows this, but....

          I have been experiencing daily "invalid access to memory location" issues as well. Hope you find the problem!
          Alpha Anywhere latest pre-release


          • #6
            Re: I am not sure whether Alpha Software knows this, but....


            You do have a backup, right? I'm trying to catch up to Al on posts.
            Steve Wood
            There is no Cloud. It's just someone else's computer.
            Web - Mobile - Hosting - Products - Frameworks - Developer Resources
            AlphaToGo | IADN (100% Alpha Anywhere Websites)


            • #7
              Re: I am not sure whether Alpha Software knows this, but....

              This error was prevalent for me for most of the day ... again.
              Lyle Chamney
              Websites rebuilt with WordPress
              Complete, ready to install WordPress websites
              WordPress training and tutorials


              • #8
                Re: I am not sure whether Alpha Software knows this, but....

                Originally posted by Steve Wood View Post

                You do have a backup, right? I'm trying to catch up to Al on posts.
                I've been thinking/wondering the same thing.....
                The "Invalid access to memory location" is nothing new. It has been around for quite an extended period of time. (I think for several months.)
                Robert T. ~ "I enjoy manipulating data... just not my data."
                It's all about the "framework." (I suppose an "a5-induced" hard drive crash is now in order?)
                RELOADED: My current posting activity here merely represents a "Momentary Lapse Of Reason."