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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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I cannot attach images or files

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  • I cannot attach images or files

    Please fix my account. I cannot delete files in upload manager
    and I cannot add any image or file
    Attached Files

  • #2
    Re: I cannot attach images or files

    There really is only one account level for general forum members. What happens when you try to upload. Try uploading a simple text file, small jpg, etc.
    Steve Wood
    Join the ALPHA DEVELOPERS NETWORK
    There is no Cloud. It's just someone else's computer.
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    Comment


    • #3
      Re: I cannot attach images or files

      Originally posted by Steve Wood View Post
      There really is only one account level for general forum members. What happens when you try to upload. Try uploading a simple text file, small jpg, etc.
      I did
      I have 24 files that I cannot delete from the upload manager
      I do not know how the got there
      But I cannot add any file

      Comment


      • #4
        Re: I cannot attach images or files

        What specifically happens when you try to upload a file? Is there an error message? If so, what exactly is that message?

        Lenny Forziati
        Vice President, Internet Products and Technical Services
        Alpha Software Corporation

        Comment


        • #5
          Re: I cannot attach images or files

          no error message a little red icon "undefined"
          Same message no matter what type of file.
          Attached Files

          Comment


          • #6
            Re: I cannot attach images or files

            CityRouteMap.gif
            This was done by Ken Biggs - I created a fake account, including a new email address to show this is only happening to my account

            Comment


            • #7
              Re: I cannot attach images or files

              I tried to set up a new account using my backup email address and received a notice that I was listed as a spammer
              Please try to use this info to fix my account. Thanks

              Comment


              • #8
                Re: I cannot attach images or files

                Ken, I can see no difference at all in these two accounts, both through the admin UI and directly in the database. I have opened a support request with the message board software vendor for assistance with this.

                Lenny Forziati
                Vice President, Internet Products and Technical Services
                Alpha Software Corporation

                Comment


                • #9
                  Re: I cannot attach images or files

                  Are we getting any solutions for this problem??
                  Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

                  Comment


                  • #10
                    Re: I cannot attach images or files

                    Add my name to the list. The upload method has changed at least 3 times since I was last able to upload. With the last 3 format, I am able to select a file, upload it, or so it seems, but nothing is uploaded.
                    TYVM :) kenn

                    Knowing what you can achieve will not become reality until you imagine and explore.

                    Comment


                    • #11
                      Re: I cannot attach images or files

                      Here is what I have found. If you do a reverse dns lookup of you ip and the host contains. "dsl" as well as a couple of other terms your images will not upload. This is how google prevents spam. I guess most spammers use a dsl connection??
                      Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

                      Comment


                      • #12
                        Re: I cannot attach images or files

                        What's the limit? I have 23 attachments for 1.21 MB and cannot upload another.

                        Comment


                        • #13
                          Re: I cannot attach images or files

                          Originally posted by frankbicknell View Post
                          Here is what I have found. If you do a reverse dns lookup of you ip and the host contains. "dsl" as well as a couple of other terms your images will not upload. This is how google prevents spam. I guess most spammers use a dsl connection??
                          1. How do I do a reverse dns lookup?

                          and

                          2. What if it does contain "dsl" and a couple of other terms? Then what?
                          TYVM :) kenn

                          Knowing what you can achieve will not become reality until you imagine and explore.

                          Comment


                          • #14
                            Re: I cannot attach images or files

                            How do I do a reverse dns lookup?
                            Ken,

                            There's a neat website www.google.com that will help you with non-Alpha specific questions.
                            There can be only one.

                            Comment


                            • #15
                              Re: I cannot attach images or files

                              Ken,

                              I don't know what the solution is. I am trying to get through to my ISP but I am having difficulty getting someone who will help. I am going to search for another ISP that understands my situation and can provide the service that I need but I have 20mbs download and 10mbs upload fioptics and that is hard to find. I believe it is as simple as changing a record in the dns. I can't understand why I am unable to enter the type of record required with my registrar. Nobody seems to want to help I don't know why and unfortunately I am a bit ignorant with dns.

                              Search google for reverse dns. www.dnsgoodies.com is a good source.
                              Win 10 64 Development, Win 7 64 WAS 11-1, 2, Win 10 64 AA-1,2, MySql, dbForge Studio The Best MySQL GUI Tool IMHO. http://www.devart.com/dbforge/mysql/studio/

                              Comment

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