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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
  • Harassment, bullying, threatening, mocking, shaming, or deriding anyone.
  • Sexist, racist, homophobic, transphobic, ableist, or otherwise discriminatory jokes and language.
  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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  • #31
    Originally posted by Sarah Mitchell View Post

    Hello menehune,

    The "My Subscriptions" tab on the main page of the forum lists the threads you have subscribed to. By default, it is filtered to threads with activity within the last month. You can use the "Filter" settings on the right-hand side to change the Time filter from "Month" to "All Time". Use the "Show More" at the bottom of the list to load more threads.
    Tried that. The 90% missing estimate came from setting filter to "All" and hitting the "Show More" button until nothing else loaded. Roughly 2 dozen posts. If I navigate to my profile I see a subscriptions link that shows 238. I chose only notification via panel, no email.

    Comment


    • #32
      Originally posted by gregincolumbus View Post
      I am struggling to access screenshots and attachments from older posts....it seems that data has been lost in the conversion. Any chance that will be reconnected to the newer version of the forum? There are older solutions that still provide help and I had several bookmarked that I can't fully utilize anymore. Thanks
      We are working to restore attachments and images

      Lenny Forziati
      Vice President, Internet Products and Technical Services
      Alpha Software Corporation

      Comment


      • #33
        Sarah, sorry to be dense. Can't find a "new topics" button. There's a "new topic" button in a forum, but that seems designed to begin a new thread. Did you mean to say "latest activity" or "latest activities" ? That works within a forum, but doesn't seem related to posts I've already reviewed. The system used to track which posts I've read, and gave me a list of new posts, in all forums, that I hadn't read yet. I could then "mark all read" and so they would not be displayed for me at next log on, when I again selected "new posts". Very handy.

        Comment


        • #34
          Originally posted by Tom Cone Jr View Post
          Sarah, sorry to be dense. Can't find a "new topics" button. There's a "new topic" button in a forum, but that seems designed to begin a new thread. Did you mean to say "latest activity" or "latest activities" ? That works within a forum, but doesn't seem related to posts I've already reviewed. The system used to track which posts I've read, and gave me a list of new posts, in all forums, that I hadn't read yet. I could then "mark all read" and so they would not be displayed for me at next log on, when I again selected "new posts". Very handy.
          Tom

          I'd added a link to show the NewTopicsButton that works for me.

          The Mark All Posts Read is now called Mark Channels Read and is located at the bottom of the main forum page.

          https://forum.alphasoftware.com/

          Let me know if you can't see it. It's way down at the bottom and I'm wondering if everyone can see it or just those magical volunteers... I'll email you an image that I see incase there is some special there...
          Last edited by Al Buchholz; 04-10-2020, 04:56 PM.
          Al Buchholz
          Bookwood Systems, LTD
          Weekly QReportBuilder Webinars Thursday 1 pm CST

          Occam's Razor - KISS
          Normalize till it hurts - De-normalize till it works.
          Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
          When we triage a problem it is much easier to read sample systems than to read a mind.
          "Make it as simple as possible, but not simpler."
          Albert Einstein

          Comment


          • #35
            Al, thanks. I see a New Topics radiobutton inside the Subscriptions Filter. But nowhere else. Must be missing something.

            I found the Mark Channels Read button at bottom of main forum page, as you said.

            Thanks.

            Comment


            • #36
              Originally posted by Tom Cone Jr View Post
              Al, thanks. I see a New Topics radiobutton inside the Subscriptions Filter. But nowhere else. Must be missing something.

              I found the Mark Channels Read button at bottom of main forum page, as you said.

              Thanks.
              Some how the link got screwed up. Here it is again. And it worked properly when I edited the previous post.......

              http://bookwood.com/a5mb/NewTopicsButton.jpg

              Note the red outlined button.

              Not sure where this is...
              I see a New Topics radiobutton inside the Subscriptions Filter.
              Al Buchholz
              Bookwood Systems, LTD
              Weekly QReportBuilder Webinars Thursday 1 pm CST

              Occam's Razor - KISS
              Normalize till it hurts - De-normalize till it works.
              Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
              When we triage a problem it is much easier to read sample systems than to read a mind.
              "Make it as simple as possible, but not simpler."
              Albert Einstein

              Comment


              • #37
                I'm sure y'all are getting inundated with stuff regarding the new layout, so sorry to add to it, but in my settings, I should be getting emails on replies to my posts, yet I am not getting any email responses, and when I edit my settings, it says I did not enter an Alpha License Number, yet I cannot seem to find that field. Am I missing it?

                Comment


                • #38


                  Thanks for all of your feedback. There are some great new features that come with the upgraded software but unfortunately, the upgrade has not been as easy as they claimed it would be. We're working to fix a lot of the problems that you've identified, Lenny has been staying up nights on these issues.

                  We do really appreciate the feedback, we want to make the forum more useful and productive for our customers so keep it coming. We may not be able to implement all of your requests now but over time we will do our best to continually improve.

                  Comment


                  • #39
                    One really useful feature on the "old" setup was the ability to set my preferences so that the latest post in a thread always appeared at the top of page one. ie: date order descending. Please bring this back!!
                    Glen Schild



                    My Blog

                    Comment


                    • #40
                      I can and do appreciate upgrades that are done with attention to minimize negative effects from the upgrade. A separate test site before abandoning
                      the previous version so kinks can be ironed out would be even better.
                      It would be so nice to have the old, working forum back until the new version is ready to take over, at least with all the things that made the former
                      forum useful (attachments, email notification of a response to a topic, the ability to view new posts as well as to have them acknowledged as read).
                      My goal is for this to be constructive criticism.
                      Gregg Schmidt

                      Comment


                      • #41
                        @psidewater.
                        There are always consequenses for any action, so make Lenny a cup of cocoa.
                        I can visualise where this is going, and we will all get used to it in time.
                        What I did like was your comment "not as easy as they said it would be"
                        Now, where have I heard that before?
                        If they offer you a used car, run away.
                        Ted Giles
                        Example Consulting - UK
                        .

                        sigpichttp://ec12.example-software.com//
                        See our site for Alpha Support, Conversion and Upgrade.

                        Comment


                        • #42
                          Still not getting notifications when someone responds to a post I have conrptributed to. This is important to me so I can pick up on the road if necessary.
                          In my Profile, I get a message that I haven't entered a valid Alpha License number. Why? The profile change saved eventually.
                          Signature has preceding letters.
                          Ted Giles
                          Example Consulting - UK
                          .

                          sigpichttp://ec12.example-software.com//
                          See our site for Alpha Support, Conversion and Upgrade.

                          Comment


                          • #43
                            Ted,
                            As wacky as this may sound, you might want to confirm the data in your profile.
                            I have been receiving emails regarding replies to posts I've contributed to, including your reply from yesterday.
                            Gregg Schmidt

                            Comment


                            • #44
                              Well I got this one so maybe it's fixed or my profile check has worked as you suggested. Pity it wasn't suggested by Alpha though.
                              Ted Giles
                              Example Consulting - UK
                              .

                              sigpichttp://ec12.example-software.com//
                              See our site for Alpha Support, Conversion and Upgrade.

                              Comment


                              • #45
                                So after looking for awhile I found the setting to get the latest posts when viewing a thread.

                                See here if the upload didn't work. http://bookwood.com/a5mb/A5MBAccount...atestPosts.jpg


                                https://forum.alphasoftware.com/settings/account
                                Last edited by Al Buchholz; 04-23-2020, 02:52 PM.
                                Al Buchholz
                                Bookwood Systems, LTD
                                Weekly QReportBuilder Webinars Thursday 1 pm CST

                                Occam's Razor - KISS
                                Normalize till it hurts - De-normalize till it works.
                                Advice offered and questions asked in the spirit of learning how to fish is better than someone giving you a fish.
                                When we triage a problem it is much easier to read sample systems than to read a mind.
                                "Make it as simple as possible, but not simpler."
                                Albert Einstein

                                Comment

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