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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
  • Be professional in your conduct
  • Be kind to others
  • Be constructive when giving feedback
  • Be open to new ideas and suggestions
  • Stay on topic


Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
  • Spam.
  • Vulgar language.
  • Quotes from private conversations without permission, including pricing and other sales related discussions.
  • Personal attacks, insults, or subtle put-downs.
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  • Sexually explicit or violent material, links, or language.
  • Pirated, hacked, or copyright-infringing material.
  • Encouraging of others to engage in the above behaviors.


If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
  • Remove the Post or Thread - the content is removed from the forum.
  • Place the User in Moderation - all posts and new threads must be approved by a moderator before they are posted.
  • Temporarily Ban the User - user is banned from forum for a period of time.
  • Permanently Ban the User - user is permanently banned from the forum.


Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

Moderators may move threads if they have been posted in the incorrect forum.

Threads/Posts questioning specific moderator decisions or actions (such as "why was a user banned?") are not allowed and will be removed.

The owners of Alpha Software Corporation (Forum Owner) reserve the right to remove, edit, move, or close any thread for any reason; or ban any forum member without notice, reason, or explanation.

Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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I've noticed sporadic breaks in the AA Online Help documentation links Cloudflare host error.

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    I've noticed sporadic breaks in the AA Online Help documentation links Cloudflare host error.

    Same error knocked out the message board a while back, - I've reported it.
    Insanity: doing the same thing over and over again and expecting different results.
    Albert Einstein, (attributed)
    US (German-born) physicist (1879 - 1955)

    #2
    I think Clouflare are having a few issues.
    My Hosting company reported a CF issue but that is one, out of 30 sites and apps.
    Balloons cause trouble!
    See our Hybrid Option here;
    https://hybridapps.example-software.com/


    We are the
    Department of Sunshine and Rainbows!

    Hope restored, faith renewed, spirits lifted!

    Comment


      #3
      Still an issue - no response.
      2023-02-06_16-53-37.png
      Attached Files
      Insanity: doing the same thing over and over again and expecting different results.
      Albert Einstein, (attributed)
      US (German-born) physicist (1879 - 1955)

      Comment


        #4
        Is the page supposed to have an extension of xml?

        html pages work from UK
        https://documentation.alphasoftware....ity/index.html
        https://appsbydesign.co.uk/

        Comment


          #5
          The message board was offline because of an issue in ZebraHost's data center. Cloudflare was unable to reach it since it was offline, and instead presented an error page.

          Documentation was interrupted by Cloudflare because it decided it didn't like our SSL certificate even though it is configured to specifically trust it. We have put a new certificate in place that Cloudflare is happy with.

          Lenny Forziati
          Vice President, Internet Products and Technical Services
          Alpha Software Corporation

          Comment


            #6
            Thanks Lenny
            Insanity: doing the same thing over and over again and expecting different results.
            Albert Einstein, (attributed)
            US (German-born) physicist (1879 - 1955)

            Comment


              #7
              Still not working.. https://documentation.alphasoftware....rity/index.xml


              image.png

              Attached Files
              Insanity: doing the same thing over and over again and expecting different results.
              Albert Einstein, (attributed)
              US (German-born) physicist (1879 - 1955)

              Comment


                #8
                Lenny thanks for looking in to this however it's not working .

                https://documentation.alphasoftware....rity/index.xml

                still_no_Docs.png
                Insanity: doing the same thing over and over again and expecting different results.
                Albert Einstein, (attributed)
                US (German-born) physicist (1879 - 1955)

                Comment


                  #9
                  Why is the extension "XML"? .... I too get this cloudflare error but once I change XML to HTML the page loads normally.
                  Mike Brown - Contact Me
                  Programmatic Technologies, LLC
                  Programmatic-Technologies.com
                  Independent Developer & Consultant​​

                  Comment


                    #10
                    Yes I know - but it gets a little time consuming. - They are trying to figure it out.. something about Zebrhost - really?

                    Pete
                    Insanity: doing the same thing over and over again and expecting different results.
                    Albert Einstein, (attributed)
                    US (German-born) physicist (1879 - 1955)

                    Comment


                      #11
                      I had a few problems too, but it will settle down.
                      See our Hybrid Option here;
                      https://hybridapps.example-software.com/


                      We are the
                      Department of Sunshine and Rainbows!

                      Hope restored, faith renewed, spirits lifted!

                      Comment


                        #12
                        Originally posted by peteconway View Post
                        They are trying to figure it out.. something about Zebrhost - really?

                        Pete
                        The documentation errors do not have anything to do with ZebraHost. The previous message board outage did. Zebra experienced "an extensive and unexpected journaling verification/repair on our cloud and had to perform some emergency maintenance" which caused the MariaDB database that backs the message board to time out on every access attempt.

                        As of 2:15 PM Eastern time, all remaining documentation issues should be resolved. If you have any remaining URLs which do not work, please forward them to bugs at alphasoftware.com

                        Lenny Forziati
                        Vice President, Internet Products and Technical Services
                        Alpha Software Corporation

                        Comment

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