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Browse Event Issue

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    Browse Event Issue

    On my Desktop Application in V11 I have an Interaction Queue that allows a manager to Issue or Reject customer interactions created by a CSR.

    Each row has two buttons "Issue" and "Reject".
    • The "Issue" button should enter the user name into the Control_BROWSE1:Issd_by field, the current time into the Control_BROWSE1:Issd_tme field, todays date into the Control_BROWSE1:Issd_date field, then refresh the browse.
    • The "Reject" button should clear the Control_BROWSE1:Csrsb_date and Control_BROWSE1:Csrsb_tme fields, then refresh the browse.


    On the Browse, Events, Events I've create the following script. This script allows the Issue button to work, but only for the first row and not for the row the user selected. For example: If the user clicks the "Issue" button on the 2nd row, the data is entered into the fields in the 1st row.

    Code:
    'Date Created: 30-Apr-2012 03:50:24 PM
    'Last Updated: 30-Apr-2012 04:08:30 PM
    'Created By  : mdolan
    'Updated By  : mdolan
    FUNCTION Unbound_ButtonClick AS V ( event AS C, data AS C , row AS N )
    'DESCRIPTION: Fired when a button is clicked on a column.
    'Arguments:	event	- the name of the event that is fired
    '			data	- the data in the column cell
    '			row		- the row number in the browse
    	'this.SetViewport_Row() sets the current row to the row with the button that was clicked.
    	this.Set_Viewport_row(row)
    DIM form_name as c
    if is_object(topparent.this) then 
    	form_name = topparent.name()+".this"
    else
    	form_name = ""
    end if 
    
    DELETE expression_result
    expression_result =  eval("user_name()",form_name)
    parentform:Control_browse1:Issd_by.value = expression_result
    DELETE expression_result
    expression_result =  eval("time()",form_name)
    parentform:Control_browse1:Issd_tme.value = expression_result
    DELETE expression_result
    expression_result =  eval("date()",form_name)
    parentform:Control_browse1:Issd_date.value = expression_result
    END FUNCTION
    
    FUNCTION Reject_ButtonClick AS V ( event AS C, data AS C , row AS N )
    'DESCRIPTION: Fired when a button is clicked on a column.
    'Arguments:	event	- the name of the event that is fired
    '			data	- the data in the column cell
    '			row		- the row number in the browse
    	'this.SetViewport_Row() sets the current row to the row with the button that was clicked.
    	this.Set_Viewport_row(row)
    
    END FUNCTION
    So I have two issues.
    1: How do i correct the "Issue" button not performing the action requested for that specific row, and how to make it refresh the browse.
    2: How do I add the script to allow the Reject button to also work?

    Capture.JPG

    #2
    Re: Browse Event Issue

    Code:
    FUNCTION [COLOR="#FF0000"]Unbound_[/COLOR]ButtonClick
    I think the "Unbound" term in your function must match the column title containing the button. Is your column title really "Unbound"? Or am I missing something here? [ Edit - The key here is the object name of the column, not the title. Original post is incorrect.)

    I also am not a fan of deleting variables and then reusing them. Your function does this a lot with the variable "expression_result". Seems like unnecessary work to me.

    -- tom
    Last edited by Tom Cone Jr; 05-01-2012, 05:39 PM.

    Comment


      #3
      Re: Browse Event Issue

      The column title was originally called Unbound when I first started playing with it.

      The column is actually called "Issue".

      Comment


        #4
        Re: Browse Event Issue

        So, does that mean you changed the function name to reflect the new column title ?

        I'd be inclined to test something like this:

        Code:
        FUNCTION[COLOR="#FF0000"] Issue_[/COLOR]ButtonClick AS V ( event AS C, data AS C , row AS N )
        [COLOR="#FF0000"]' Assumes column containing the button has an object name of "Issue".[/COLOR]
        'DESCRIPTION: Fired when a button is clicked on a column.
        'Arguments:	event	- the name of the event that is fired
        '			data	- the data in the column cell
        '			row		- the row number in the browse
        	'this.SetViewport_Row() sets the current row to the row with the button that was clicked.
        	this.Set_Viewport_row(row)
        
        [COLOR="#FF0000"]THIS:Issd_by.value = user_name()    ' assumes column in browse with object name Issd_by
        THIS:Issd_tme.value = time()           ' assumes column in browse with object name Issd_tme
        THIS:Issd_date.value = date()          ' assumes column in browse with object name Issd_date[/COLOR]
        END FUNCTION
        Last edited by Tom Cone Jr; 05-01-2012, 05:40 PM.

        Comment


          #5
          Re: Browse Event Issue

          Hi Tom.

          Yes...I've updated the script.

          Update: Thanks by the way...Your suggestion has seemed to help fix the both the Issue and Reject buttons.

          The issues I have left is that the browse will not let me select any row other then the first row. Once I click "Issue" the browse then allows me to work on the next row. I've looked through the browse properties but can't see any reason for this.

          Any Ideas?
          Last edited by ADCO Service; 05-01-2012, 05:11 PM.

          Comment


            #6
            Re: Browse Event Issue

            Melvin, you're swimming in the deep end of the pool. If my example code is "over your head", I suggest you zip a sample database and upload it as an attachment here.

            Added later. Melvin, I misspoke previously. It's not the column title that's key, its the object name of the column.

            -- tom
            Last edited by Tom Cone Jr; 05-01-2012, 05:42 PM.

            Comment


              #7
              Re: Browse Event Issue

              "... will not let me select any row other than the first row. "

              Can't say. Would have to have a copy of your database to study.

              -- tom

              Comment


                #8
                Re: Browse Event Issue

                Thanks for everyone's help!

                With Tom's script I was able to figure out what I was doing wrong.

                Comment

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