I have installed A5 V10.5 to a Windows 7 64bit PC, logged on with the users account which is set as administrator. I installed to C:\A5V10RT to avoid security issues with Program Files folder.
When installing the original Alpha engine and patch, I ran both programs as administrator.
When emailing or saving a report as a pdf, I get the error message "Printer not activated. Error code -30" or a long delay and an error about unable to communicate with the printer.
So I edited the printer properties for the AlphaFive Printer and set the port to nul, disabled advanced printing features etc and tried again after logging off and back on. The error persisted. I can preview and print reports etc ok.
I checked user rights on the AlphaFive printer and gave everyone full rights and tried again.
I removed the OneNote printer which is said to cause problems. I removed the Sage PDF converter also.
I ran, as administrator, the program InstallAmyunidrivers.exe from the Alpha Amyuniv4 folder.
I tried a program from Amyuni themselves.
I deleted the AlphaFive printer and Amyuni Converter printer, ran Alpha and previewed a report, then selected save as PDF and allow Alpha to re-install the drivers.
None of these have solved the problem.
Does anyone have another way to fix this? I have run out of ideas.
Could Alpha supply a 64bit convertor as Windows 7 has been out for a while now?
A core part of many applications is the ability to save reports etc as pdf and or to email data.
When installing the original Alpha engine and patch, I ran both programs as administrator.
When emailing or saving a report as a pdf, I get the error message "Printer not activated. Error code -30" or a long delay and an error about unable to communicate with the printer.
So I edited the printer properties for the AlphaFive Printer and set the port to nul, disabled advanced printing features etc and tried again after logging off and back on. The error persisted. I can preview and print reports etc ok.
I checked user rights on the AlphaFive printer and gave everyone full rights and tried again.
I removed the OneNote printer which is said to cause problems. I removed the Sage PDF converter also.
I ran, as administrator, the program InstallAmyunidrivers.exe from the Alpha Amyuniv4 folder.
I tried a program from Amyuni themselves.
I deleted the AlphaFive printer and Amyuni Converter printer, ran Alpha and previewed a report, then selected save as PDF and allow Alpha to re-install the drivers.
None of these have solved the problem.
Does anyone have another way to fix this? I have run out of ideas.
Could Alpha supply a 64bit convertor as Windows 7 has been out for a while now?
A core part of many applications is the ability to save reports etc as pdf and or to email data.
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