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alpha five not responding

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    #1

    alpha five not responding

    I am running v11 on a 2008 box. when the server is running all is well. the site runs fast. But' it stops responding for a 2 or 3 minutes. It then starts up again for a few minuts and the stops again. over and over. Any Ideas I really need the help. Thanks
    Tags: None
    #2
    Re: alpha five not responding

    I am on the last release. server 2008 is also on the last release. I have re-installed alpha 11 and .net frame work. thanks

    Comment

      #3
      Re: alpha five not responding

      The only application that is running is the alpha server. It running with 12 to 15 % usage then goes to 30% and stops responding. can anyone point me to a person with experience with alpha server v11 on server 2008?? thanks

      Comment

        #4
        Re: alpha five not responding

        When the web server is running I can run all the grids in my app. I don't believe that it is a bad grid or dialog that is causing the problem...

        Comment

          #5
          Re: alpha five not responding

          Is there anybody who can help??

          Comment

            #6
            Re: alpha five not responding

            Two thoughts:

            1. Have you submitted a bug report to Alpha Five on the matter? That might get you a faster response --- though it is the weekend...
            2. Have you turned on all the logging information for the server? If you have, have you looked at the logs? Logging settings are available in the Alpha Five Server configuration.
            Alpha Anywhere latest pre-release

            Comment

              #7
              Re: alpha five not responding

              I have not submitted a bug report. I was hoping someone else came across with the same problem. I am getting good activity on the site but, I always did. I did turn on the logging but, am not sure what to look for.. thanks

              Comment

                #8
                Re: alpha five not responding

                can some tell me where to send the bug report?

                Comment

                  #9
                  Re: alpha five not responding

                  Originally posted by jbcc View Post
                  I have not submitted a bug report. I was hoping someone else came across with the same problem. I am getting good activity on the site but, I always did. I did turn on the logging but, am not sure what to look for.. thanks
                  If don't understand or can read the logs attach the logs into the post!
                  Email :[email protected]

                  Comment

                    #10
                    Re: alpha five not responding

                    I worked with John over the weekend. The lockup appeared to be caused by hacker-like hits from foreign IP addresses rapidly opening links leading to large PDF documents. Since the PDF's were several MB and the hacker was opening several within the same second, it killed the server. In addition, the hits took all of the bandwidth (DSL) and locked up Alpha Five which was also running a LAN based Desktop system.

                    Suggestion was to eliminate any non-current PDF so the hacker got an error rather than opening the large PDF, move the application to an Internet based host with large bandwidth, and/or add a hardware Firewall capable of blocking non-desired IP addresses by whole country.

                    Not a bug.

                    A good thing to remember from this, just because a web page or link to PDF, etc is no longer on your menu, does not mean that search engines or hackers cannot hit that page or resource for years to come. In this case many of the PDF's were no longer on any active menu, but they were still being accessed by scripts from foreign countries.
                    Steve Wood
                    See my profile on IADN

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                      #11
                      Re: alpha five not responding

                      Steve, I don't think that is it. I've been watching the logs this am. During this time that we think that it is high traffic, nun of the logs were written to including the error log. I sent you aa access log this am. It looks like the WAS just stops. As soon as the server starts again the logs start again.

                      Comment

                        #12
                        Re: alpha five not responding

                        Unless I am way off, the logs stop because the server is serving up the PDF's to the requester, and when the PDF's have finished (a couple minutes) then the server allows traffic and 'the logs start', because there IS traffic now. I suggested a good test was to pull the plug on your DSL modem so there is no incoming traffic and watch to see if you still have server issues.
                        Steve Wood
                        See my profile on IADN

                        Comment

                          #13
                          Re: alpha five not responding

                          Ok Thanks, I'll try on the next attack.. Thanks

                          Comment

                            #14
                            Re: alpha five not responding

                            You do have a few more options.
                            You can move the files in question to a different name or bury them in a different folder.
                            You can also use the Application Server's ip allow/deny feature depending on your situation.

                            Gregg
                            https://paiza.io is a great site to test and share sql code

                            Comment

                              #15
                              Re: alpha five not responding

                              I have had 2 slowdowns. Both times I shut down port 80 at the router. Both slowdowns continued for another 60 seconds. When the cpu returned to normal I turned the port back on.

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