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Thread: Windows 7 Printing

  1. #1
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    Phillip Tompkins
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    Default Windows 7 Printing

    I'm running A4V7.

    The physical software is located on the O: drive
    I've created a shortcut that runs the application in the O: drive
    The shortcut runs the following BAT file

    a4.bat
    printdump.exe spool\ptrinfo.a4]
    start winagent "|path-spool|delete=yes|keep_req=no"
    a4v7.exe -2
    start winagent "command=quit"
    The user has two main printers. A USB printer (dell color laser) and a network printer (Konica Minolta). Both printers are installed locally.

    Problem.
    Sometimes when she tries to print nothing happens. If she closes the program and reopens it, it will start working SOMETIMES. If she reboots the computer is will also start working SOMETIMES.

    Windows 7 Professional 6.1 (build: 7601) Service Pack 1
    Intel(R) Core(TM)2 Duo CPU E7500 at 2926 MHz (x 2)

    Any suggestions or links to documentation on how to make this work for us?

  2. #2
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    Phillip Tompkins
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    Default Re: Windows 7 Printing

    Does anyone have any ideas?

  3. #3
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    Cornelius Koempel
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    Default Re: Windows 7 Printing


  4. #4
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    Default Re: Windows 7 Printing

    I'm not actually getting a printdump crash. It simply acts like it is going to print and then never does.

  5. #5
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    Default Re: Windows 7 Printing

    When running Alpha Four and when running the batch file, has a "compatibility mode" been set?

    Have you tried running Alpha Four in a virtual XP box under Win 7?

  6. #6
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    Default Re: Windows 7 Printing

    I will try again, but I did not see an option for 'compatibility mode'. I figured it was because I was running the BAT file from a network drive.

  7. #7
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    Default Re: Windows 7 Printing

    I am under the impression that only ULTIMATE has the true XP Compatibility Mode. That HOME and PROFESSIONAL only have a pseudo compability mode hooked to the short cut that starts the program. Can anyone else add light to this??
    Truth between candid minds can never do harm. Thomas Jefferson
    The more I study nature, the more I stand amazed at the work of the Creator. Louis Pasteur

  8. #8
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    Default Re: Windows 7 Printing

    I believe the Pro version of Win7 can be used out of the box to create a virtual XP session. I am doing this on two of my Win 7 Pro boxes now.

  9. #9
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    Default Re: Windows 7 Printing

    I created the XP Virtual session under Windows 7 Professional with SP1, configured the link for Alpha Four as stated above, mapped the O: drive within the application, ran the application, and the user still complains that sometimes printing works and sometimes printing does not work. After restarting the computer she can sometimes print and sometimes not print.

    Any other thoughts?
    Last edited by ptompkins; 10-18-2013 at 09:53 AM.

  10. #10
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    Default Re: Windows 7 Printing

    It's been so long since I worked with Alpha Four that I'm grasping at straws.

    Was vers 7 the last release of Alpha Four?

    Did vers 7 pre-date USB printers?

    Can she add a conventional parallel port to her system and then connect to an older printer through the parallel port?

    Would using a DOS emulator help? Something like DosBox, or the like?

    Is the O: drive local to her machine?

    If this is on a network do other users have the same problem? If not, what's different about their configuration ?

  11. #11
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    Default Re: Windows 7 Printing

    Was vers 7 the last release of Alpha Four?
    - No, version 8 is

    Did vers 7 pre-date USB printers?
    - I don't know. I've tried USB printing and network printing. The other workstation works fine.

    Can she add a conventional parallel port to her system and then connect to an older printer through the parallel port?
    - No, I don't think I've seen a parallel port on a workstation in 8+ years.

    Would using a DOS emulator help? Something like DosBox, or the like?
    - I have not tried this.

    Is the O: drive local to her machine?
    - O: drive is the network drive.

    If this is on a network do other users have the same problem? If not, what's different about their configuration ?
    - Both Windows 7 Pro machines call the exact same BAT file, and the other one does not have an issue. I can't seem to identify why.

  12. #12
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    Default Re: Windows 7 Printing

    Phillip,

    You might look for differences in how each of the Windows 7 Pro machines have configured their printer drivers.

    What do you mean when you say the printers are "installed locally"? Are the printers shared among the workstations, or does each workstation have their own local printer?

  13. #13
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    Default Re: Windows 7 Printing

    Quote Originally Posted by Tom Cone Jr View Post
    What do you mean when you say the printers are "installed locally"? Are the printers shared among the workstations, or does each workstation have their own local printer?
    There are two printers on each computer. A USB printer plugged directly into the computer and then the network printer which is installed so the client prints directly to it (no print server or shared printer). With the computer that stops printing happens it does not matter if you try to print locally or over the network.

  14. #14
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    Default Re: Windows 7 Printing

    Ok, If I were you I'd carefully check the complete setup for the two printer drivers on the misbehaving machine. How are they different from the settings on the machine that behaves?

  15. #15
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    Default Re: Windows 7 Printing

    I setup a Win 7 Home Premium today with the latest version of VM WARE and installed winXP inside that window. I loaded my A4V8 application and redid all the mapped drives, reset all my printer drivers and ran some printing tests.

    I have 2 printers on my network. 1) lexmark laser which is connected directly to a computer on my network 2) I have an HP7590 ink jet which is connected directly 100baseT to my network.

    I was able to print without any problem to the LEXMARK ... everything worked fine. My a4v8 app. was able to see the HP7590 and I setup a printer driver to it. But I was not able to print to the HP7590 over the network. It acted like it would print to the HP but nothing every came out on the printer. I have tested the HP printer from every other true XP workstation and it prints fine from my a4v8 app. (even over the network). Also I noticed that certain longer scripts (that fly on a low power TRUE XP machine) run 10 times slower in the VMWARE window on a i53570K - 3.8ghz - 8gig win 7 machine. I will investigate a little further and see if it can be improved ... and let you-all know when I have something worth reporting.
    Truth between candid minds can never do harm. Thomas Jefferson
    The more I study nature, the more I stand amazed at the work of the Creator. Louis Pasteur

  16. #16
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    Default Re: Windows 7 Printing

    Tom, thanks for clarifying this ... I have checked and you are 100% right Win 7 pro and ultimate both can have XP Mode.
    Truth between candid minds can never do harm. Thomas Jefferson
    The more I study nature, the more I stand amazed at the work of the Creator. Louis Pasteur

  17. #17
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    Default Re: Windows 7 Printing

    I hope you already solved your problem .... :)

    But just in case ... I setup a Win 7 Pro with XP mode, and loaded A4V8 and my application under that Session. My application has reports and invoices that need to be printed. I was able to setup a HP4250 by USB connected directly to this work station to work in the XP mode and also I was able to print through my LAN to a HP7590. I tried all reports and invoices and all have worked fine. I did this about 2 weeks ago and it has continued to work (I used it every day).

    1 - Are the two motherboards and basic hardware the same between the two work stations?
    2 - Is your hardware rated for VT (virtual Tech or Virtual session)??
    - I checked the forums and found a lot of hardware issues with XP mode and VMware.??
    Truth between candid minds can never do harm. Thomas Jefferson
    The more I study nature, the more I stand amazed at the work of the Creator. Louis Pasteur

  18. #18
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    Robert Whittle
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    Default Re: Windows 7 Printing

    I have done a similar setup as jimxoc. However as xp is no longer sending security updates I am looking to other ways of using A4V8. Its a little complicated but have successfully set it up in dosbox but can't print from there or produce emails or pdf. does anyone know how I might do this or is there some other program that might be better?

    Best wishes

  19. #19
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    Default Re: Windows 7 Printing

    Robert, A few ??? I might have you think about;
    1) if you keep your Win 7 updates and your anti virus and anti spyware up to date on your win 7 won't that insulate you from infection while running the XP shell. If you allow a browser inside the XP shell then this is probably no longer true ... but if you make them use the browser in the Win7 portion of the operating system you should not have a point of infection.
    2) In my application the operator only is allowed to do my alpha4v8 application in that XP shell. I also warned them not to load other stuff in there.
    So i don't see a point of infection beyond what would be normal using a typical Win 7 computer. Do you?
    Sincerely,
    Truth between candid minds can never do harm. Thomas Jefferson
    The more I study nature, the more I stand amazed at the work of the Creator. Louis Pasteur

  20. #20
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    Default Re: Windows 7 Printing

    Quote Originally Posted by jimxoc View Post
    Robert, A few ??? I might have you think about;
    1) if you keep your Win 7 updates and your anti virus and anti spyware up to date on your win 7 won't that insulate you from infection while running the XP shell. If you allow a browser inside the XP shell then this is probably no longer true ... but if you make them use the browser in the Win7 portion of the operating system you should not have a point of infection.
    2) In my application the operator only is allowed to do my alpha4v8 application in that XP shell. I also warned them not to load other stuff in there.
    So i don't see a point of infection beyond what would be normal using a typical Win 7 computer. Do you?
    Sincerely,

  21. #21
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    Default Re: Windows 7 Printing

    Hi Jim, Thanks for your message back - I use alpha4v8 in the xp shell but I do also use the email function for sending orders which is sent to outlook and then emailed on to suppliers. Would this constitute a weakness? Like you I have no browser setup in the shell.

    Best wishes
    Robert

  22. #22
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    Default Re: Windows 7 Printing

    Robert, in my opinion sending email does not constitute a weakness. I will explain further-> You could probably set it up not to receive email or to receive email and put them in trash automatically. If your xp shell is secure I can not see where sending email with content generated inside a4v8 could be a point of infection. And I view that the XP shell is secure because - you will do what is necessary to make sure your Win 7 O.S. is secure ... Right? ... :)
    Truth between candid minds can never do harm. Thomas Jefferson
    The more I study nature, the more I stand amazed at the work of the Creator. Louis Pasteur

  23. #23
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    Default Re: Windows 7 Printing

    I have decided to buy dbdos pro 2 for 'peace of mind' and also because xp mode is starting to make my computer run very slowly. I have got my A4 V8 working with dbdos pro 2 ie I can view and enter records (I run simple databases not sets etc) but can't seem to print to printer / email or pdf and was wondering if there is a quick fix to make this all happen. Your help will be much appreciated! Best wishes Robert

  24. #24
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    Default Re: Windows 7 Printing

    Robert, I have never used DBDOS ... I am sorry I will be of no help to you ... Regards,
    Truth between candid minds can never do harm. Thomas Jefferson
    The more I study nature, the more I stand amazed at the work of the Creator. Louis Pasteur

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