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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Moderators may also rename posts and threads if they are too generic or do not property reflect the content.

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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

When you do post
First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
You may only attach one file to each message. Attachment file size is limited to 2MB. If you need to include several files, you may do so by zipping them into a single archive.

If you forgot to attach your files to your post, please do NOT create a new thread. Instead, reply to your original message and attach the file there.

When attaching screen shots, it is best to attach an image file (.BMP, .JPG, .GIF, .PNG, etc.) or a zip file of several images, as opposed to a Word document containing the screen shots. Because Word documents are prone to viruses, many message board users will not open your Word file, therefore limiting their ability to help you.

Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

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    #1

    Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

    I am not able to activate my activation server for

    Version 12.2 Build 1856 System Addins 4237.

    Anyone can help?
    Tags: None
    #2
    Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

    What exactly happens when you attempt to activate?

    Lenny Forziati
    Vice President, Internet Products and Technical Services
    Alpha Software Corporation

    Comment

      #3
      Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

      Hi Lenny,

      Error activating Application Server license
      Error code:
      Error text: Null response from serve

      I have changed the UAC settings and also close my firewall completely.but still cannot activate. I use cmd to run a5hotfix but it say this patch does not contain hotfix.

      Possible if you login into my server to take a look, if you are ok then i send you the log in info.
      Last edited by phan9413; 02-27-2014, 07:23 PM.

      Comment

        #4
        Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

        Phan,

        You should edit your post and remove your server license number.

        Stephen
        Alpha Anywhere v12.4.6.5.2 Build 8867-5691 IIS v10.0 on Windows Server 2019 Std in Hyper-V

        Comment

          #5
          Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

          Hi Stephen

          Edit post thank for highlighting

          Comment

            #6
            Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

            That error must have come from the activation log. Did you also get a message box in Alpha stating "The Activation Server cannot be contacted at this time. Please try again later."?

            In any case, this is an indication that your machine cannot access the activation server. The server is online and other customers are able to activate as needed. You should open a browser and make sure you can access https://secure.alphafiveonline.com/, which should redirect you to the Alpha Software home page. Also make sure you do not ahve any firewall software blocking outbound connections on port 443 from Alpha.

            Lenny Forziati
            Vice President, Internet Products and Technical Services
            Alpha Software Corporation

            Comment

              #7
              Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

              Phan, it would have been helpful if you had told me you were already working with Brett here at Alpha on this. He and I are now looking at this together.

              Lenny Forziati
              Vice President, Internet Products and Technical Services
              Alpha Software Corporation

              Comment

                #8
                Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

                Sorry for the confusion, as I do not know where to ask so I post in forum and also sent out email. Thanks for all the help.

                Comment

                  #9
                  Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

                  You should be all set now. Brett will be sending you an email if he has not already.

                  Lenny Forziati
                  Vice President, Internet Products and Technical Services
                  Alpha Software Corporation

                  Comment

                    #10
                    Re: Version 12.2 Build 1856 System Addins 4237 Application Server Activation Failed

                    Lenny Thanks,Brett has sent me an email.

                    Comment

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