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Thread: Thoughts on Zebra Hosting

  1. #1
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    Mike Tankle
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    Default Thoughts on Zebra Hosting

    Would anyone care to share their experiences with Zebra Hosting? I have contacted them with several questions and have not received a reply. Are they the only ones out there hosting AA? If you have dealt with someone else, I would appreciate hearing their name/web address. Thanks.

  2. #2
    "Certified" Alphaholic chadbrown's Avatar
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    Default Re: Thoughts on Zebra Hosting

    I use Zebra for 3 different machines at 3 different data centers. Nothing but great service and reasonable pricing.
    Shocked if Clive doesn't return your calls or emails.
    Chad Brown

  3. #3
    Member cptutrecht's Avatar
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    Ger Kurvers
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    Default Re: Thoughts on Zebra Hosting

    Same with us: great hosting and support. Essential for us to render the service level we want to provide to our customers.
    No way that we look somewhere else to save a few dollars....
    Ger Kurvers
    Alpha Anywhere / V4.5.5.0- Build 5667
    Development: Mysql, windows 10 64 Applicationserver: standard on Windows server 2012 R2

  4. #4
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    John Walsh
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    Default Re: Thoughts on Zebra Hosting

    Same here. I've used them for a number of years and have no complaints. I've had few problems but when I did I always got a quick response.

    John walsh

  5. #5
    Member reedallenbrown's Avatar
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    Default Re: Thoughts on Zebra Hosting

    Rackspace for us all the way.
    Reed Brown
    ITOT Solutions, Inc.
    Alpha v12

  6. #6
    Member JimDK's Avatar
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    Jim Andreasen
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    Default Re: Thoughts on Zebra Hosting

    I have had nothing but excellent service from Zebrahost

  7. #7
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    Robert Gilbert
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    Default Re: Thoughts on Zebra Hosting

    Excellent service from Zebrahost. I am surprise that you have not received a reply...must be a good explanation for that.
    I would advise you to give them a chance.

  8. #8
    Volunteer Moderator drgarytraub's Avatar
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    Default Re: Thoughts on Zebra Hosting

    Totally agree with all the positive complements about ZebraHost. They are absolutely committed to providing great support.

    I recommend them most highly and without reservation.
    Gary S. Traub, Ph.D.


  9. #9
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    Robert Hoggan
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    Default Re: Thoughts on Zebra Hosting

    Have use Zebra for 2-3 years now and they are first class, great backup & support.

    Don't consider anyone else for your Alpha hosting...

    Robert

  10. #10
    "Certified" Alphaholic kingcarol's Avatar
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    Carol King
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    Default Re: Thoughts on Zebra Hosting

    Mike, I might be exploring the idea of using Zebra Host before long. How did you try to contact them? email? phone? Have you heard from them yet?
    Carol King
    Developer of Custom Homebuilders' Solutions (CHS)
    http://www.CHSBuilderSoftware.com

  11. #11
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    Default Re: Thoughts on Zebra Hosting

    I too have had a tremendous experience with Zebra Host. Clive has always been responsive, even during off hours. I will not go elsewhere.
    Jay Talbott
    Lexington, KY


  12. #12
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    Mike Tankle
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    Default

    I used the contact page on their website. Still no reply.

  13. #13
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    Jason Chance
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    Default Re: Thoughts on Zebra Hosting

    Hi MRTankle,
    I am sorry if we have not responded to your inquires I have not seen any of your messages come through as of yet but I am not sure what name you would be using in the contact form. Please feel free to contact us at support@zebrahost.net or 844-469-3272 option #2.

    I will be on the lookout for your message.


    Thanks everyone for your positive feedback I always appreciate hearing good reviews of our service.


    Best Regards,


    Jason Chance
    Manager of Web hosting and Support
    ZebraHost L.L.C.

    http://zebrahost.net
    Affordable, Reliable Alpha Five, Alpha Anywhere, PHP, MySQL Web Hosting Serving Webmasters Since 2000

    3850 Merle Hay Road, Ste 215
    Des Moines, IA 50310
    Toll Free 844-469-3272 Ext 2
    International 1-515-418-9339 Ext 2

  14. #14
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    Walter Morgan
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    Default Re: Thoughts on Zebra Hosting

    Early this am I had a problem with my ZEBRAHOST site and literally before I finished posting my need for help. I received a reply from ZEBRAHOST that the problem had been rectified. ...Now that's service!
    Thanks, Zebrahost! Again! Walt

  15. #15
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    Frank Harrison
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    Default Re: Thoughts on Zebra Hosting

    ZebraHost is terrific. These guys are the most responsive I have ever experienced and I have been doing websites since it became possible to do websites.

  16. #16
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    Terry Futrell
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    Default Re: Thoughts on Zebra Hosting

    I received an email from Zebrahost about three weeks ago indicating that the physical server on which my Hyper-V server was located had reached the end of its life and that it was being replaced with a new faster machine. I was requested to schedule a time for the changeover and informed that the IP address would be changing. The email further informed me that in addition to Alpha I was also using MySQL and that my connection strings may need to be changed. Thirty minutes after the scheduled changeover, I was informed by Jason via email that the conversion was complete. I promptly put the URL with the new IP address in my browser and fired up the application. It ran like a champ with no further changes required - no reactivation of the license required and no republishing of the application. I then had to go into Alpha and change the IP address in the publishing profile for future use and also in remote desktop. The Zebrahost service was great - they clearly understood the implications for Alpha hosting during the conversion and made this essentially a non-event for me (other than getting a brand new faster server!). I really would not consider going anywhere else for Alpha hosting.

    Terry

  17. #17
    VAR Pat Bremkamp's Avatar
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    Default Re: Thoughts on Zebra Hosting

    I've been using ZebraHost for, I'm guessing, 10 years, and in all that time I've had my personal sites and all but two of my client's sites on ZebraHost. The best thing about ZebraHost is instant service and an in depth knowledge of how to set up the server to maximize Alpha for any needs. Over the years, every time there was a problem, Clive and Jason learned from it and used that knowledge to help all their customers in the future.

    The two that didn't use ZebraHost...not so good. One client was a "host it at a local guy in his garage". Poor performance, lack of understanding about how to configure for alpha, lots of headaches. When I got overwhelmed with business and had to cut back on clients, that was the one I picked. The other client wanted to save money by going to GoDaddy. That is a do-it-yourself site (for dedicated servers, you are on your own ). I knew enough to get it running after a few trial and errors, but eventually we had to go to his parent company in Poland for the server admin. I wouldn't suggest that route unless you are an experienced Server Administrator and Database Administrator.
    Pat Bremkamp
    MindKicks Consulting

  18. #18
    Volunteer Moderator Steve Wood's Avatar
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    Default Re: Thoughts on Zebra Hosting

    I am in agreement with most here. Like many of you, I don't need to host on ZebraHost; I know enough about the process that I could host anywhere and take care of the server myself, and probably pay a bit less. In fact, although I host with ZebraHost, I structure and maintain the server the way I want to (which is slightly different than how they like to structure installations). But I do host with ZebraHost because of the several times I really needed the support, they were there immediately, and they know what to do. If I go on vacation (it happens) my client's can call Clive and they will do their best to cover me while I am unavailable.
    Steve Wood
    Join the ALPHA DEVELOPERS NETWORK
    There is no Cloud. It's just someone else's computer.
    Web - Mobile - Hosting - Products - Frameworks - Developer Resources
    AlphaToGo | IADN (100% Alpha Anywhere Websites)

  19. #19
    "Certified" Alphaholic chadbrown's Avatar
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    Default Re: Thoughts on Zebra Hosting

    Check your spam folder
    Chad Brown

  20. #20
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    Erich Feigel
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    Default Re: Thoughts on Zebra Hosting

    I've been with Zebrahost since 2009. Fast server, excellent and highly responsive support from Jason and Clive.

    Erich

  21. #21
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    Bruce Jonson
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    Default Re: Thoughts on Zebra Hosting

    I agree with all the others, Zebrahost is the best

  22. #22
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    Stanley (Mike) Parks
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    Default Re: Thoughts on Zebra Hosting

    I have used Zebrahost for years and have only great things to say about their service. In my opinion, they are the best.

  23. #23
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    Phan Sin Tian
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    Default Re: Thoughts on Zebra Hosting

    I just sign up for 2 dedicated server with them, the speed is great, response is good and responsible. Jason will guide you .

  24. #24
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    Mike Tankle
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    Default Re: Thoughts on Zebra Hosting

    Sent email to the above address. Got the following:mtankle@gmail.com,

    Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area.

    Zebrahost L.L.C
    3800 Merle Hay Road
    Suite 215
    Des Moines, IA 50310
    Serving Webmasters Since 2000

  25. #25
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    Mike Tankle
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    Default Re: Thoughts on Zebra Hosting

    Jason: I sent the questions to your support address - I posted the reply. Here's my post with the original questions:

    Questions about Zebra Hosting ATTN: Jason

    mtankle@gmail.com
    3:34 AM (1 hour ago)

    to support
    These were the questions I posted on your web site’s contact us page a few weeks ago:

    I’m just staring an application that will be web-based. With your experience, are there any “best practices” that should be employed during development that will make the transition to the zebra-hosted environment go smoother.
    I’m using MySQL for my backend data base. Will I be able to use MySQL Workbench 6.0 on the hosted data base? Will I be using export/import to transfer the schema and data?
    The application has four separate modules that all work against the same data base. Should each module be placed in a separate sub-directory, or is it better to have a separate tabbed UI but all in the same project. How does this affect my alpha app server license?
    Is it possible to use the same database for the web based modules and perhaps have a desktop-based application accessing the same data base via a VPN or some other arrangement?

    Please forgive the novice-questions. My past experience has been in self-contained systems using Advanced Revelation and other “ancient” development environments.


    Mike Tankle
    (MRTankle on the alpha message board)

  26. #26
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    Clive Swanepoel
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    Default Re: Thoughts on Zebra Hosting

    Hi Mike:

    We have responded via email. Please check you spam folder. However here is the content of our response since it may be of value to other Alpha developers:

    1. There are no particular best practices for publishing to a zebrahost server. When you signup with us we send you 3 emails with specific details on how to publish. If you require more assistance after that we will walk you through the publishing process via a GoToMeeting.

    2. Yes you will able to use MySQL Workbench 6.0 on the hosted data base. Yes you will be using export/import to transfer the schema/data. You could also use Navicat for MySQL which is a popular utility amongst our Alpha customers.

    3. Will all your users be accessing all the modules? If so the tabbed UI would be the best way to go. If you want to go the 4 module route you will need 4 IP addresses. There is an additional cost of $4.00 per month per IP address. Regarding the Alpha Licensing here is information from their website:

    The Application Server License is available as a 4, 8 or 16-Core license.
    The Application Server is licensed per server, but you can install multiple instances based on the core licensing.
    A 4-core Application Server license will allow you to run up to 4 instances of the server on a 4-core machine.
    If you have an 8-core or 16-core machine, you will need an 8 or 16 core server license and again, you will be able to run up to 8 or 16 instances of the server.
    If you are hosting applications for multiple customers, then each customer requires their own Application Server license (i.e. www.client1.com, www.client2.com, etc...).
    If you are hosting multiple applications, but all on 1 domain, then you will only need 1 App Server license.

    4. Yes you can access the same data from a desktop application via Remote Desktop.

    If you have any further questions please don't hesitate to contact us.
    Affordable Alpha Five, PHP, MySQL Hosting.
    Serving Webmasters since 2000.ZebraHost

  27. #27
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    Clive Swanepoel
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    Default Re: Thoughts on Zebra Hosting

    Many thanks to all of our customers who have endorsed our service in this thread. As we approach our 14th year in business on July 7th we are grateful to the many loyal customers who have been with for much of that time. Looking forward to meeting with you again in Boston in October.
    Clive
    Affordable Alpha Five, PHP, MySQL Hosting.
    Serving Webmasters since 2000.ZebraHost

  28. #28
    "Certified" Alphaholic peteconway's Avatar
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    Default Re: Thoughts on Zebra Hosting

    10/10 Clive - a great team to work with, thanks - congratulations on your well earned 14 years.
    Insanity: doing the same thing over and over again and expecting different results.
    Albert Einstein, (attributed)
    US (German-born) physicist (1879 - 1955)

  29. #29
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    Jason Chance
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    Default Re: Thoughts on Zebra Hosting

    Your email to our support system could not be accepted because it was not recognized as coming from an email address belonging to one of our customers. If you need assistance, please email from the address you registered with us that you use to login to our client area

    -Our support ticketing system prevents a ticket from being created unless the address is registered with us, this is to prevent SPAM in our ticketing system. However all members of support do receive a copy of any email sent to support@zebrahost.net regardless if the sender is not registered.

    We will look into changing the auto response to better explain that

  30. #30
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    Jaco Brooks
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    Default Re: Thoughts on Zebra Hosting

    Nothing but praise from me. The best in the business

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