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Thread: "Could not open or create multi-user-information file" error when opening workspace

  1. #1
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    Tony Watts
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    Default "Could not open or create multi-user-information file" error when opening workspace

    I am trying to automate the weekly process of copying a workspace from our sever to my laptop (for when I go on the road)
    I have created a "batch file" with Microsoft task scheduler, using robocopy (\\Server2\a5\Watts /MIR C:\OneDrive\Watts) that will mirror the files on our server to those on my desktop computer (fires at 7:00pm each day) and I have that folder inside "Onedrive" that uploads changes automatically to the cloud. Anytime I have my laptop on and connected to the internet, Onedrive downloads changed files to my laptop.
    It is all working, except when I try to open the workspace on my laptop, I get the following error message:

    "Could not open or create multi-user-information file C\Users\Tony\Onedrive\Watts\WTC.MUF"

    Any ideas on how to fix this?

    Thanks
    Tony

  2. #2
    "Certified" Alphaholic Stan Mathews's Avatar
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    Default Re: "Could not open or create multi-user-information file" error when opening workspace

    Could not open or create multi-user-information file
    This indicates a permissions issue with the location where the database is saved. Also check to see if the files are being marked read only during the transfer process.
    Last edited by Stan Mathews; 07-24-2014 at 02:13 PM.
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  3. #3
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    Tony Watts
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    Default Re: "Could not open or create multi-user-information file" error when opening workspace

    Thanks Stan
    I've looked into issue and files were read only. I changed that and still no good. I took another look and files appear to be hidden and I can't change that. (check box is grayed out)
    I have read online that using the "robocopy /mir" command had issues with this type problem.
    I am going to try using the "xcopy" command and see if that will work.
    Thanks again,
    Tony

  4. #4
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    Govindan Gandhi
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    Default Re: "Could not open or create multi-user-information file" error when opening workspace

    what about dropbox?
    I see people have reported using the way you want.
    ( I have not used it )
    thanks for reading

    gandhi

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  5. #5
    "Certified" Alphaholic DaveM's Avatar
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    Default Re: "Could not open or create multi-user-information file" error when opening workspace

    First suggestion is to zip the files. Then copy in whatever manner. If you copy files even to a cd, and then to a drive they can become hidden and/or read only. If you zip them, there should be no proble.
    Dave Mason
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  6. #6
    "Certified" Alphaholic Ted Giles's Avatar
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    Default Re: "Could not open or create multi-user-information file" error when opening workspace

    Have a look and see if the version on your Laptop is the same as the version where you are connecting to.
    If the builds are different you can get this error.
    Also, if the version on your LT is in the Programme folders, windows may not like you messing with the folder content.
    Ted Giles
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  7. #7
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    Tony Watts
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    Default Re: "Could not open or create multi-user-information file" error when opening workspace

    I was able to get this working and it has been a real time saver for me.
    I placed a copy of my workspace folder in the Onedrive folder (I assume this step set the correct file attributes)
    Using a daily scheduled task and using the command robocopy I am able to see the current version (or as of 5:00pm) of my office app on my laptop without doing anything except opening laptop after 7:00pm each day. (only files that have changed are being copied)
    Thanks!
    Tony

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