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The Alpha Software Forum Participation Guidelines

The Alpha Software Forum is a free forum created for Alpha Software Developer Community to ask for help, exchange ideas, and share solutions. Alpha Software strives to create an environment where all members of the community can feel safe to participate. In order to ensure the Alpha Software Forum is a place where all feel welcome, forum participants are expected to behave as follows:
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Be sure all comments and threads you post are respectful. Posts that contain any of the following content will be considered a violation of your agreement as a member of the Alpha Software Forum Community and will be moderated:
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If a thread or post is found to contain any of the content outlined above, a moderator may choose to take one of the following actions:
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Community members are encouraged to click the "Report Post" icon in the lower left of a given post if they feel the post is in violation of the rules. This will alert the Moderators to take a look.

Alpha Software Corporation may amend the guidelines from time to time and may also vary the procedures it sets out where appropriate in a particular case. Your agreement to comply with the guidelines will be deemed agreement to any changes to it.



Bonus TIPS for Successful Posting

Try a Search First
It is highly recommended that a Search be done on your topic before posting, as many questions have been answered in prior posts. As with any search engine, the shorter the search term, the more "hits" will be returned, but the more specific the search term is, the greater the relevance of those "hits". Searching for "table" might well return every message on the board while "tablesum" would greatly restrict the number of messages returned.

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First, make sure you are posting your question in the correct forum. For example, if you post an issue regarding Desktop applications on the Mobile & Browser Applications board , not only will your question not be seen by the appropriate audience, it may also be removed or relocated.

The more detail you provide about your problem or question, the more likely someone is to understand your request and be able to help. A sample database with a minimum of records (and its support files, zipped together) will make it much easier to diagnose issues with your application. Screen shots of error messages are especially helpful.

When explaining how to reproduce your problem, please be as detailed as possible. Describe every step, click-by-click and keypress-by-keypress. Otherwise when others try to duplicate your problem, they may do something slightly different and end up with different results.

A note about attachments
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Similarly, if you are uploading a zipped archive, you should simply create a .ZIP file and not a self-extracting .EXE as many users will not run your EXE file.
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Report Printing Difficulty

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    Report Printing Difficulty

    On my computer, I have no problem printing a report whether I do so directly or by first viewing. On a user's machine, however, it is very strange. If we print the report, we get the page reading "Report does not contain any records." If we view the report on that user's machine we see the records on the screen. But then, upon printing the view (or saving it to a PDF file), it switches to the one-line message. Hmmm?

    With the user having been recently moved, there's no telling what settings or configurations could have been altered. The report filter is simple and involves one global variable. That variable doesn't seem to be lost. Does this sound like it may could involve Alpha's printer driver (which may need to be resinstalled on the user's machine)? I've never seen the image change between a screen view and a PDF file (and/or printout).

    Steve
    Last edited by Steve Andrews; 09-25-2014, 08:40 AM.

    #2
    Re: Report Printing Difficulty

    Steve:
    I run into this every now and then. I never really investigated it to figure out why, only a hunch that the queries slots might have been exhausted or the filter is conflicting with another. At any rate, closing and re-opening alpha resolves the problem. I didn't care to investigate it nor to find a simpler way to resolve it, e.g. detach all queries for instance or close and re-open the report etc because it is not a frequent occurrence. If in your case it is, it might be worth investigating.
    1-You might want to run a script to clear all queries from the table and re-run the report.
    2-This error message is the same one you would get if the filter results in no compatible records. You might want to see if the table is open in a different window (for instance an open form based on the table) and filtered in some other way so when alpha compiles the report based on the report's filter on a table that is already filtered it results in a no record error message. Again, just a hunch.
    Good luck.

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      #3
      Re: Report Printing Difficulty

      Thanks for the input. The problem for that user seems to have gone away overnight. Hence, your suggestion of closing and re-opening Alpha may have some merit. I've stopped investigating for now. It was just SO strange to be previewing a report with records and then have that report be instantly replaced with the one-line message that I wanted to see if anyone else had seen the same. Thanks again for responding.

      Steve

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